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Restaurant Host/Hostess - Villa San Michele, a Belmond Hotel
belmond-uk-ltd
FiesoleOn-site1mo ago
About the role
We are looking for a passionate and dedicated Restaurant Host/Hostess to join our team for the upcoming season.
The ideal candidate thrives in a dynamic and fast-paced environment, with a strong passion for hospitality and a commitment to delivering exceptional customer service. This role requires a keen attention to detail and the ability to handle challenges with professionalism.
- Manage telephone reservations
- Welcome customers upon arrival
- Escort customers to their reserved tables
- Attend to guests' needs (e.g., checkroom service, etc.)
- Assist with information requests
Requirements
- At least 1 year of experience in the same role in luxury hotels and/or fine dining restaurants
- Excellent communication skills
- Strong teamwork skills
- Determination to achieve goals
- Fluency in English at a professional level; proficiency in an additional language is preferred
- Strong attention to detail
- Ability to adapt to various situations
- Ability to remain calm under pressure and handle stressful situations
- Basic Computer-Literacy skills
Benefits
- Seasonal Labour contract according to C.C.N.L. Settore Turismo (Confindustria) ;
- Learning & development activities;
- All meals provided
- Uniform dry cleaning
- Team social events
- Accommodation provided for not residents
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