Retail Sales Associate - Nigeria
Capital Partners
- Employment
- Full-time
- Seniority
- Junior
About the role
- The Retail Sales Associate is responsible for delivering excellent customer service, driving sales, and supporting daily store operations. The role focuses on understanding customer needs, promoting products, and maintaining a positive shopping experience while achieving sales targets.
₋ Welcome customers and provide friendly, knowledgeable assistance
₋ Identify customer needs and recommend appropriate products
₋ Achieve individual and store sales targets through effective selling techniques
₋ Process sales transactions accurately using the POS system
₋ Handle customer inquiries, complaints, and returns professionally
₋ Maintain product displays, shelves, and store cleanliness
₋ Support stock receiving, replenishment, and inventory counts
₋ Follow company policies, procedures, and visual merchandising standards
₋ Participate in promotions, product launches, and seasonal campaigns
Requirements
₋ High school diploma or equivalent
₋ 1 to 2 years of previous retail or customer service experience is an advantage
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