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Retail Service Team (Casual Kiosk Attendant, Bartender, Bar Back)
Eastlands Venue Services LimitedEtihad Campus£13–13On-site5mo ago
- Employment
- Flexible
About the role
Key Responsibilities
- Serve food and beverages efficiently and professionally at concession areas.
- Take orders over the counter, input into EPOS systems, and process payments accurately.
- Assist customers with self-service units when required.
- Maintain high standards of hygiene and food safety in line with company policies.
- Restock concessions and ensure products are displayed attractively throughout the event.
- Keep catering units clean, tidy, and compliant with health and safety regulations.
- Follow all compliance requirements, including Challenge 25 for alcohol service and allergen procedures.
- Provide friendly, helpful service to all customers, resolving queries promptly.
- Work collaboratively with team members and supervisors to meet service targets.
- Assist with concession setup before kick-off and close-down after events.
- Monitor stock levels and report shortages or issues to supervisors.
- Uphold our brand standards and deliver experiences that last long in the memory of our fans and guests
Skills, Knowledge and Expertise
- Strong communication and customer service skills.
- Ability to work in a fast-paced environment and remain calm under pressure.
- A positive attitude and willingness to learn.
- Flexibility to work evenings, weekends, and matchdays as required.
- Ability to provide fast, friendly, and efficient service in a high-volume environment.
Benefits
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