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- Employment
- Permanent Full Time
About the role
Key Responsibilities
- Own end-to-end recruitment for retail roles across stores and regions.
- Work closely with hiring managers, presenting them with high-calibre candidates and guiding them through the recruitment process.
- Build and execute creative multi-channel sourcing strategies (LinkedIn, job boards, local communities, social, events etc).
- Proactively map talent pools and build pipelines for hard-to-fill or high-turnover roles. Understand store-level and regional challenges, aligning hiring strategies with business needs.
- Act as a trusted advisor to Area Managers and retail leadership.
- Conduct regular reviews with retail partners to evaluate talent needs and succession gaps.
- Leverage Retail Recruitment Champions to support local hiring initiatives.
- Organise and support recruitment assessment days for new store openings and volume hiring needs.
- Deliver an exceptional candidate experience.
- Consistently promote the Mountain Warehouse and Animal brands to attract top talent.
- Monitor and strive to improve KPIs (time to hire, quality of hire, candidate satisfaction, diversity metrics).
- Use hiring data to inform decision-making and contribute to operational meetings.
- Champion internal mobility by connecting internal talent with opportunities before sourcing externally.
We would like to meet someone who is
- Experience managing a high-volume portfolio of roles independently.
- Strong background in either in-house or agency recruitment, with exposure to the Retail industry.
- Excellent communication and stakeholder engagement skills across all levels.
- Confident user of ATS platforms and reporting tools to track progress and outcomes (Pinpoint)
- Proactive and organised approach, with the ability to manage competing priorities.
- Awareness of inclusive hiring practices and employment legislation, with a willingness to support our wider Diversity & Inclusion strategy
- Strong negotiation skills
- Regular Head Office visits; ideally once a week
- Flexibility for occasional UK travel
Benefits
- Competitive salary and benefits package
- Hybrid working, 3 days in London based office & 2 working from home
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme
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