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Retention Agent
Flatpay
London5mo ago
- Employment
- Permanent Full Time
About the role
About the job Flatpay is one of Europe’s fastest-growing fintech companies and we’ve recently launched in the UK. Role: Retention Agent Location: London (Office-based, 5 days per week) The Role You'll own the conversations that decide whether a merchant stays or leaves. When a customer calls (or you call them) to cancel, downgrade, or push back on pricing, you're the person who turns that around. This is a phone-first, target-driven role where you'll be measured on a save rate and the revenue yo…
Read the full description on the original posting.
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