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Senior Revenue Cycle Manager
pcdm
Melville1w ago
- Seniority
- Senior
About the role
<h3><span data-contrast="none"><span data-ccp-parastyle="heading 2">About the Role:</span></span></h3>
<div><em><span data-contrast="none">We are looking for an experienced and people-first Senior Manager of Revenue Cycle to lead our billing and collections team across a growing multi-site dental organization. This role is hands-on and team-focused: you will supervise day-to-day RCM operations, coach and develop your staff, and ensure claims, AR, and collections workflows run smoothly and efficiently. The right candidate is a strong communicator who thrives in a fast-paced environment, knows dental billing inside and out, and genuinely enjoys building and mentoring a team.</span></em><span data-ccp-props="{"335559739":120}"> </span></div>
<div> </div>
<div><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Location & Work Model</span></span></strong><span data-ccp-props="{"335559738":240,"335559739":80}"> </span></div>
<div><span data-contrast="none">Primary base: Remote arrangements will be considered for the right candidate, with periodic on-site visits to our New Hyde Park, NY and Melville, NY headquarters. </span><span data-ccp-props="{"335559739":80}"> </span></div>
<h3><span data-contrast="none"><span data-ccp-parastyle="heading 2">What You Will Do:</span></span></h3>
<div>
<ul>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Supervise and develop a team of billing specialists, AR follow-up staff, and credentialing coordinators, providing day-to-day coaching, performance feedback, and professional development support.</span></li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Oversee the full claims lifecycle: eligibility verification, claim submission, payment posting, and denial resolution across all supported practice locations.</span></li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Manage accounts receivable follow-up workflows, ensuring outstanding balances are pursued in a timely and organized manner and escalating complex accounts as needed.</li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Monitor denial trends, identify root causes, and work with your team to resolve and prevent recurring issues.</li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Support patient financial experience by ensuring staff communicate billing information clearly, handle payment plans professionally, and collect point-of-service payments consistently.</li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Partner with practice operations teams to resolve billing issues, address payer questions, and support smooth day-to-day financial workflows at the practice level.</li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Assist in onboarding newly affiliated practices by helping standardize billing workflows and training incoming staff.</li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Track team productivity and operational performance, flagging issues and recommending process improvements to leadership.</li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Ensure team adherence to HIPAA, ADA, CDT coding guidelines, and all applicable payer and state billing requirements.</li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Coordinate with credentialing staff to support provider enrollment and maintain accurate payer rosters.<span data-ccp-props="{"335559739":60}"> </span></li>
</ul>
</div>
<h3><span data-contrast="none"><span data-ccp-parastyle="heading 2">What We Are Looking For:</span></span></h3>
<div><strong><span data-contrast="none">Required:</span></strong><span data-ccp-props="{"335559739":80}"> </span></div>
<div>
<ul>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="none">4+ years of experience in dental revenue cycle management, with at least 1 to 2 years in a supervisory or team lead role.</span></li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="none">Solid working knowledge of dental billing and coding, including CDT codes, ADA claim forms, insurance verification, and coordination of benefits.</span></li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="none">Hands-on experience managing accounts receivable and working denied or underpaid claims.</span></li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1">Demonstrated ability to lead, motivate, and develop a billing team in a multi-location or high-volume environment.</li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1">Strong communication skills with the ability to work cross-functionally with practice staff, operations managers, and finance teams.</li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1">Proficiency with dental practice management software such as Dentrix, Eaglesoft, or Open Dental.</li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1">Working knowledge of HIPAA and dental billing compliance requirements.<span data-ccp-props="{"335559739":60}"> </span></li>
</ul>
</div>
<p><strong><span data-contrast="none">Preferred:</span></strong><span data-ccp-props="{"335559739":80}"> </span></p>
<ul>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="18" data-aria-level="1">
<div><span data-contrast="none">Experience working within a DSO, dental group, or multi-site healthcare organization.</span></div>
</li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="18" data-aria-level="1">
<div><span data-contrast="none">Familiarity with clearinghouse platforms and RCM reporting tools.</span></div>
</li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="18" data-aria-level="1">
<div><span data-contrast="none">Associate or bachelor's degree in Healthcare Administration, Business, or a related field.</span></div>
</li>
<li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":540,"335559991":270,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="18" data-aria-level="1">
<div><span data-contrast="none">Revenue cycle certification (CRCR, CHBME, or equivalent) a plus but not required.</span><span data-ccp-props="{"335559739":60}"> </span></div>
</li>
</ul>
<h3><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Compensation & Benefits:</span></span></strong></h3>
<div><span data-contrast="none">Competitive compensation commensurate with experience, including base salary, performance bonus, comprehensive health, vision and dental benefits, 401(k) with employer match, paid time off, and professional development support.</span><span data-ccp-props="{"335559739":80}"> </span></div>
<div> </div>
<div><span data-ccp-props="{"335559739":80}"><em><span class="TextRun SCXW203383737 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW203383737 BCX8">We are an equal opportunity employer committed to building a diverse and inclusive team. We encourage applications from candidates across all backgrounds and geographies.</span></span></em></span></div>
<div> </div>
<div><span data-ccp-props="{"335559739":80}"><em><span class="TextRun SCXW203383737 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW203383737 BCX8">NY Salary Range $110,000 - $150,00 annual salary </span></span></em></span></div><div class="content-pay-transparency"><div class="pay-input"><div class="title">Salary Range</div><div class="pay-range"><span>$110,000</span><span class="divider">—</span><span>$150,000 USD</span></div></div></div>
Perks & benefits
- 401k
- Dental Insurance
- Paid Time Off
- Pension Matching
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