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Revenue Operations Manager
Letter Ai
ChicagoHybrid3mo ago
- Employment
- Full-time
About the role
Revenue Operations Manager
About the Role
What You’ll Own
Revenue Operations & GTM Execution
- Own and evolve core RevOps processes, including pipeline management, forecasting, account planning, and deal execution workflows.
- Partner closely with Sales leadership to maintain pipeline quality, improve forecast accuracy, and support consistent operating cadence.
- Identify risks and opportunities across the funnel and proactively recommend operational improvements.
- Support quarterly and annual planning processes, including capacity modeling and performance tracking.
Data, Systems & Tooling
- Own data accuracy, governance, and hygiene across Salesforce and the broader GTM tech stack.
- Design scalable workflows and automation that reduce manual effort and improve data reliability.
- Manage system integrations and ensure consistent data flow across GTM systems.
- Evaluate and implement AI-enabled tools that improve revenue productivity and operational efficiency.
- Collaborate closely with the Data Analyst to align GTM reporting, maintain consistent metric definitions, and ensure data models support forecasting, pipeline visibility, and executive reporting needs.
Analytics & Insights
- Build and maintain reporting across pipeline, forecasting, conversion, and revenue performance.
- Translate complex data into clear, actionable insights for GTM and executive leadership.
- Establish consistent definitions and reporting standards across teams.
- Support executive and board-level reporting with reliable and scalable analytics.
Cross-Functional GTM Alignment
- Partner with Sales, Marketing, and Customer Success to ensure alignment across the full revenue lifecycle.
- Support pricing workflows, deal approvals, and operational components of commission processes.
- Lead cross-functional initiatives that require strong coordination and change management.
- Help operationalize new GTM initiatives and processes as the organization grows.
What We’re Looking For
- 4–7 years of experience in Revenue Operations, Sales Operations, or GTM Operations at a high-growth SaaS company.
- Strong experience with Salesforce and modern GTM tooling ecosystems.
- Experience using automation or AI-enabled tools to improve operational workflows.
- Strong analytical mindset with the ability to translate data into clear business decisions.
- Experience building dashboards and working with core revenue metrics such as pipeline coverage, forecast accuracy, and conversion rates.
- Ability to operate independently in a fast-paced environment with evolving priorities.
- Strong communication skills and ability to work cross-functionally with senior stakeholders.
Why This Role Matters
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