Revenue Operations Lead, Sales Technology

<div class="content-intro"><p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong data-stringify-type="bold">We’re reinventing payments.</strong></span><br><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Now, over 150,000 customers across four countries choose to transact billions with us every year.</span><br><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">But we’re just getting started.</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.</span></p> <p style="line-height: 1.4;">&nbsp;</p></div><div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <p><span style="font-size: 12pt;"><strong>The Role…</strong></span><br><br><span style="font-size: 12pt;">As we move upmarket, expand internationally, and formalise a central RevOps Centre of Excellence (CoE) in 2026, the scope and complexity of our systems landscape will increase materially. Currently, the work of optimising, configuring, evaluating, and rolling out commercial tools is fragmented across multiple roles, creating inefficiency and slowing execution.</span><br><span style="font-size: 12pt;">We need a dedicated owner to define and implement a comprehensive sales technology and data roadmap, including adoption of next gen AI tools. This is a foundational hire designed to ensure scalability, consistency, and operational excellence across all revenue channels. By partnering with our Enterprise Tech &amp; Data teams, you will act as the single accountable owner for our commercial tools, ensuring our systems empower our go-to-market teams to move faster and sell smarter.</span><br><br><span style="font-size: 12pt;"><strong>What You Will Do…</strong></span></p> <ul> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;">Define and implement a sales technology stack aligned to Dojo's sales strategy across channels and markets, partnering closely with revenue leaders and the Customer Lifecycle Team.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;">Collaborate with both the Enterprise Technology team and business stakeholders to <strong>establish</strong> business requirements and <strong>platform roadmaps</strong> for Salesforce development.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Tech Stack Standardisation:</strong> Standardise sales technology usage across our international markets, removing friction and building foundational capabilities for scalable revenue growth.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Next GenAI Tool Evaluation &amp; Implementation:</strong> Act as the central point of accountability to evaluate, implement, and optimise next gen / AI commercial tools in tight alignment with our commercial strategy.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Data Strategy &amp; Quality:</strong> Establish a strong data strategy and ensure rigorous data quality and governance, partnering closely with the Enterprise Tech &amp; Data teams to turn insights into action.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Cross-Functional Partnership:</strong> Develop strong collaborative relationships with key stakeholders across Sales, Marketing, Partnerships, Enablement, and Product. Act as the vital bridge between commercial business requirements and technical execution.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Operational Excellence:</strong> Drive operational excellence by identifying opportunity areas that create efficiency, remove obstacles, and improve system processes across the business</span></p> </li> </ul> <p><span style="font-size: 12pt;"><strong>What You Will Bring…</strong></span></p> <ul> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;">Extensive experience (typically 5+ years) in Revenue Operations, Sales Operations, or Sales Systems within a fast-growing fintech, SaaS, or B2B technology environment.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;">Expertise in the configuration and governance of sales tools such as Salesforce, Gong &amp; AI Tools.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;">A proven track record of selecting, deploying, and optimising a modern revenue technology stack &amp; next gen / AI tools (e.g., Gong, Salesloft, Outreach, routing tools, etc.) to measurably improve sales productivity.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;">Strong understanding of B2B sales operations, go-to-market processes, and the data architecture required to support multiple sales channels (e.g., direct sales, partnerships).</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;">Distinctive problem-solving skills and a strong analytical mindset; able to diagnose complex business challenges and design scalable technical fixes.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;">Experience scaling systems and driving consistent technology adoption across new international markets.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;">Excellent collaboration and influence skills; you thrive working at the critical intersection of Sales, Revenue Operations, Data, and Technical Leadership.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;">A Bachelor's degree in business, engineering, computer science, information technology or marketing.</span></p> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div><div class="content-conclusion"><p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Dojo home and away</strong></span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">That's why we have an office-first culture. This means working from the office 4+ days per week.</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.</span></p> <p style="line-height: 1.4;"><span style="font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt;"><br></span><span style="font-size: 12pt;"><strong>Question: what’s curious, relentless, and customer obsessed?</strong></span></span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If the following speak to you, let’s talk:</span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You’re curious. You have a real desire to learn and create.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You’re relentless. You keep going even when it’s easier not to.&nbsp;</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You’re customer-obsessed. You know how important customers are to what you do.&nbsp;</span></li> </ul> <p style="line-height: 1.4;">&nbsp;</p> <h4 style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Diversity, equity, and inclusion at Dojo</strong></span></h4> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.&nbsp;</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.&nbsp;</span></p> <p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Visit <a href="https://www.dojo.careers">dojo.careers</a> to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.&nbsp;</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">#LI-Hybrid</span></p></div>