Risk Analyst - Customer Due Diligence

Create your best future and join Westpac as a Risk Analyst – Customer Due Diligence

• Max term contract ending June 2027
• Adelaide based
• Complete a 2-week accreditation and training program with full-time office attendance, transitioning to a hybrid working model upon completion

What’s the role?

As a Risk Analyst, you will conduct Enhanced Customer Due Diligence reviews, analyse customer and risk information, investigate alerts, and determine whether further action or escalation is required. You will work closely with internal stakeholders to deliver timely, accurate outcomes while contributing to a strong risk and compliance culture.

In supporting the organisation’s Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) obligations, you will manage allocated casework and deliver high-quality investigations. This includes applying sound judgement to identify, assess and document potential red flags, and escalating matters by raising Unusual Matter Reports where appropriate.

What do I need?

• Knowledge of banking products, customer types and financial services operations, with the ability to navigate multiple systems efficiently (essential)
• Strong analytical and critical thinking skills, with the ability to assess information, identify patterns and make risk-based decisions
• High attention to detail and the ability to produce accurate, complete and well-documented outcomes
• Ability to work autonomously, manage competing priorities and meet service level agreements without compromising quality
• Confidence working in a fast-paced operational environment, with a focus on quality, accuracy and continuous improvement. 
• Previous exposure to AML/Counter-Terrorism Financing, financial crime, compliance, sanctions, customer due diligence or related banking processes is desirable. 

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 
• Tailored learning and development opportunities to help your grow your career within the bank. 
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.