RPA Support Developer (MS Power Platform)

<p class="p1"><strong>RPA Support Developer</strong></p> <p class="p2">Greenlight is a Canadian-founded forward-thinking technology services firm specializing in Robotic&nbsp;Process Automation (RPA) Consulting and Technology Staffing. We have a high-performance mindset&nbsp;with a culture that is driven by our values, including kindness, ownership, transparency, and fairness.</p> <p class="p2">This drives a collaborative workplace where we have fun, keep integrity in our work, and authenticity&nbsp;every step of the way.</p> <p class="p3"><strong>What makes a star at Greenlight?</strong></p> <ul> <li class="p4">Inherently inquisitive and driven</li> <li class="p4">Innovative, detailed, and process-oriented</li> <li class="p4">Passionate about all things Technology</li> <li class="p4">Outstanding communication and presentation skills</li> <li class="p4">We have plans for aggressive growth, and we’re looking for energetic team players to join us during this exciting time. If you are ambitious, results-driven and looking to fast track your career, Greenlight Consulting is where you need to be. Let’s talk!</li> </ul> <p class="p3"><strong>The Role:</strong></p> <p class="p2">We are looking for an RPA Support Developer (MS Power Platform) to join our delivery team and&nbsp;provide operational support, maintenance, and continuous improvement for automations built on&nbsp;Microsoft Power Platform. The ideal candidate will have hands-on experience with Power Automate&nbsp;(cloud and/or desktop flows), Power Apps basics, and integrating connectors and APIs. This is a&nbsp;support-focused position: you will troubleshoot incidents, implement timely fixes, and collaborate&nbsp;with clients and internal teams to keep automation solutions stable and efficient. We value strong&nbsp;communication and stakeholder management—able to translate technical issues into clear, business-facing updates—alongside a collaborative mindset, empathy for end users, and a service-oriented approach. The right person is proactive, adaptable to changing priorities, organized in documenting runbooks and changes, skilled at problem-solving under pressure, and enjoys working closely with&nbsp;cross-functional teams to drive continuous improvement.</p> <p class="p3"><strong>Key Responsibilities:</strong></p> <p class="p2">• Monitor and maintain production automations built on Microsoft Power Platform (Power&nbsp;Automate / Power Apps / Dataverse).</p> <p class="p2">• Triage, diagnose, and resolve incidents and failures; perform root cause analysis and&nbsp;implement fixes.• Review flow run history, logs and error messages to identify and resolve exceptions.</p> <p class="p2">• Implement minor enhancements and configuration changes to existing flows and apps.</p> <p class="p2">• Manage versions, deployments and environment promotion (Dev → Test → Prod) following&nbsp;ALM best practices.</p> <p class="p2">• Configure and troubleshoot connectors, gateway connections, authentication and service&nbsp;accounts.</p> <p class="p2">• Document fixes, runbooks and change history; create clear, concise technical documentation&nbsp;for handover.</p> <p class="p2">• Coordinate with business users, project managers and IT teams to validate fixes and deploy&nbsp;changes.</p> <p class="p2">• Support performance tuning, monitoring and proactive improvements to reduce incidents&nbsp;and increase reliability.</p> <p class="p2">• Ensure security, compliance and governance standards for automation solutions are followed.</p> <p class="p2">&nbsp;</p> <p class="p3"><strong>Preferred Qualifications:</strong></p> <p class="p2">• 2+ years working with Microsoft Power Platform, especially Power Automate (cloud and/or</p> <p class="p2">desktop).</p> <p class="p2">• Practical experience with Power Apps and Dataverse or equivalent data stores.</p> <p class="p2">• Knowledge of connectors, API integration and authentication (OAuth, client credentials).</p> <p class="p2">• Familiarity with ALM processes, solutions, environments and deployment pipelines.</p> <p class="p2">• Basic scripting skills (PowerShell, JavaScript) for automation support tasks.</p> <p class="p2">• Troubleshooting mindset, attention to detail and good communication skills.</p> <p class="p2">• Experience in a client-facing or support role is a plus.</p> <p class="p5"><strong>We are committed to a diverse </strong><strong>and inclusive recruitment.</strong><span class="s7"><strong> </strong></span><span class="s8">Greenlight is </span>proud to always have and continue to be an&nbsp;equal opportunity employer. We believe in&nbsp;equal employment opportunity for all,&nbsp;regardless of ethnicity, culture, sexual&nbsp;orientation, religion, age, gender, and&nbsp;disability status.</p> <p class="p2"><span class="s9"><strong>We care.</strong></span><span class="s10"><strong> </strong></span>Greenlight supports the&nbsp;communities we work in. We have an&nbsp;employee-driven committee, <span class="s11">Do GLood,</span> that&nbsp;supports not-for-profit initiatives we are&nbsp;passionate about. Check out our <span class="s11">website, </span><span class="s11">Instagram</span>, and <span class="s11">LinkedIn </span>to learn more about&nbsp;us! Greenlight is proud to have been recognized and awarded a</p> <p class="p6"><strong>Great Place to Work™ Certification</strong><span class="s8"> with a whopping score of </span><span class="s12"><strong>98%</strong></span><span class="s8">!</span></p>