Safety & Quality Operations Specialist

Key Responsibilities

• Drive project management of safety initiatives — maintaining and continuously improving existing tools and processes, identifying gaps, and leading the development of solutions that strengthen the team's operational foundation.
• Launch and support driver quality-control initiatives (e.g. warnings, bans, and similar measures).
• Generate and validate product, marketing, and operational safety & quality hypotheses within cross-functional teams to sustain business growth.
• Contribute to strategic safety & quality planning.
• Analyze the market and competitors, and help shape the development strategy for the Intercity vertical in the CIS region.

Skills, Knowledge & Expertise

• Strong analytics skills with excellent command of Excel and Google Sheets.
• A data-driven approach to problem-solving and genuine enjoyment of working with numbers.
• Project management experience.

• 3+ years of experience in the mobility and/or tech industry.
• Readiness and willingness to conduct customer development, generate hypotheses, and validate MVPs.

• Knowledge of SQL (not required, but a plus).
• Hands-on experience with AI tools.
• Ability to organize effective collaboration across multiple time zones and a solid understanding of how cross-functional teams operate.
• A hands-on mindset — practical, fieldwork experience is highly valued.
• English at upper-intermediate level or higher; native-level fluency in Russian.

Why join us

• Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.