Sales Advisor - Nuneaton Ford

Allen Motor Group is currently looking to employ a Senior Product Specialist to join our successful team at Allen Ford Nuneaton.

• Managing inbound and outbound customer enquiries via telephone, email, digital platforms, and showroom visits.

• Building strong customer relationships and delivering an outstanding customer journey from initial enquiry through to vehicle handover.

• Meeting and exceeding personal and team sales targets.

• Demonstrating expert product knowledge across the Ford range, including vehicle features, technology, accessories, and ownership benefits.

• Guiding customers through the complete vehicle purchasing process.

• Advising customers on finance options, extended warranties, service plans, and additional products.

• Ensuring full compliance with FCA regulations and industry standards regarding the sale of finance and insurance products.

• Supporting colleagues and sharing best practices to contribute to overall dealership performance.

• Maintaining accurate customer records and ensuring all administration is completed to a high standard.

• A passion for delivering exceptional customer experiences.

• Excellent communication and interpersonal skills.

• Strong sales, negotiation, and influencing abilities.

• A proactive and self-motivated approach.

• The ability to build rapport quickly and confidently with customers.

• Strong organisational and time-management skills.

• A professional and positive attitude.

• A full UK driving licence.

• Company car.

• 30 days holiday including bank holidays, with additional entitlement based on length of service.

• Fantastic discounts on MOTs, servicing, repairs, and parts.

• Life assurance benefit at no cost to yourself.

• Retailer discount portal featuring savings from leading UK brands.

• Up to £1,000 Refer-a-Friend scheme.

• Ongoing training and development opportunities.

• Career progression within a growing and successful dealer group.

• High achiever incentives, rewards, and experiences.