Sales Development Representative

<p><a href="https://relaypro.com/">Relay</a>, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and we're hiring for a&nbsp;<strong>Sales Development Representative </strong>who will thrive in a dynamic high-growth start-up environment. Relay has experienced exponential growth over the past several years, and the ability to operate effectively in a fast-paced (and often ambiguous) environment is a must. We are expanding our sales team to support this growth!&nbsp;&nbsp;</p> <p>Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry.&nbsp; What is Relay? A platform that includes a simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities.&nbsp;</p> <p><strong>This is a hybrid position and based in our amazing Raleigh HQ - our core 'anchor' days as a business are onsite Monday, Wednesday, and Fridays in office.</strong></p> <p><strong>Job Overview:</strong></p> <p>Relay’s <strong>Sales Development Representative </strong>will <span style="font-weight: 400;">be responsible for generating new and high-quality pipeline for the sales team. Using a comprehensive sales technology suite, you will contact target organizations and personas through channels such as phone calls, emails, direct mailers, social media, and events/networking. Every day you will be challenged by smart and driven teammates to learn, understand, and execute the sales process.&nbsp;</span>. The ideal candidate is obsessed with customer experience, believes no detail is too small, and is excited to multitask &amp; drive simultaneous projects.</p> <p><strong>What you will do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Generate new, high-quality sales prospects for our team of Senior Account Executives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Meet all key performance metrics and goals on a weekly and monthly basis</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Use all available sales data to recognize trends and drive outreach decisions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create successful multi-channel outreach campaigns targeting new prospects</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deeply understand Relay’s product offerings</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Gain proficiency with our CRM and the full sales tech stack</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Periodically travel to events to meet prospects, provide face to face product demos, and generate new pipeline</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with a close-knit team of talented sales experts who will challenge you and support you in your professional growth</span></li> </ul> <p><strong>What you will bring to the role:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You have an internal motivation and drive to succeed in a goal-driven position</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are willing to learn in a fast-paced sales environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You possess the ability to embrace feedback and hold yourself accountable</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You show an eagerness to learn technology basics and apply them to business situations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are hungry and humble with a balance of confidence and relentlessly curiosity</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are a hard worker with a strong sense of urgency</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are a team player and FUN to work with!</span></li> </ul> <p>&nbsp;</p> <p><strong>About Relay | Culture, Benefits &amp; Perks</strong></p> <p>Our culture hinges on Relayers getting <strong>LIT</strong> up in an environment that fosters Learning, Impact, and Teamwork, where we <strong>CHASE </strong>the best work of our lives. We call this <strong>BWIML </strong>(Best Work In My Life).</p> <p><strong>At Relay, we offer:</strong></p> <ul> <li>100% Paid Insurance: Health, Dental, Vision, Long/Short Term Disability, and Life Insurance for you and your dependents</li> <li>Generous Paid Time Off</li> <li>401(k) Savings Plan + Company Match</li> <li>Baby Cash Reward + Paid Parental Leave</li> <li>Wellness Perks: If you’re joining our Raleigh-based HQ, you’ll have access to a world-class onsite fitness center with instructor-led classes, plus tennis, basketball, pickleball, and cycling</li> <li>Team Events &amp; Culture: From company celebrations to team outings, we work hard and have fun doing it.</li> <li>Latest tech, standing desks, and all the tools and software you need to thrive</li> </ul> <p><strong>The future of frontline work is being built here. Come build it with us. We can’t wait to hear from you.</strong></p> <p>&nbsp;</p> <p><strong>The Relay Hybrid Work Model</strong></p> <p>Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays, Wednesdays, and Fridays. These purposeful in-person days in a thoughtfully designed office help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.</p>