Senior Sales Engineer, Enterprise

WHY WE’RE LOOKING FOR YOU:

WHO YOU’LL WORK WITH:

WHAT YOU’LL DO:

• Talk with potential customers, understand their problems, and assess whether or not Retool is a good fit
• Identify relevant technical stakeholders, use cases, timelines, etc., and manage the technical sales process
• Convince customers and prospects that Retool is the right solution through art-of-the-possible demos, architecture deep-dives, hands-on technical evaluations, and partnering on business case development
• Showcase the Retool app builder, demonstrating how customers can build apps and automations agentically from their preferred environments whether natively in Retool, Claude Code, Cursor, or Codex
• Serve as the primary, ongoing technical point of contact for our users in the presales process
• Act as the voice of the customer, synthesizing and raising themes, feature requests, and blockers to our engineering and product organizations
• Represent Retool externally via conferences, webinars, etc.
• Partner with our German-speaking customers and prospects across the DACH region, including occasional onsite visits to Germany

THE SKILLSET YOU’LL BRING:

• Professional fluency in German is required for this role, in addition to fluency in English
• Experienced presales professional with 2+ years supporting customers and prospects in the Fortune Global 500, FTSE 100, or DAX 40 (or equivalent skillset working deeply with large customers)
• 5+ years of progressive experience in technical presales roles
• An enthusiastic, strong, technical generalist
• Good knowledge in agentic AI, inference, codegen, agent frameworks (e.g., OpenClaw, Hermes), and industry trends
• Working knowledge of SQL, JavaScript, Python, APIs, etc.
• Familiarity with AI-assisted development and agentic coding tools (Claude Code, Cursor, Codex) and the Model Context Protocol (MCP) is a plus
• Experience with web development and containerized software is a plus
• Strong sales acumen and proven experience partnering with AEs to drive end-to-end sales (e.g., qualification, influencing pricing strategy, etc.)
• Bonus points for experience using sales frameworks like Command of the Message or MEDDPICC in addition to direct experience with enterprise expansion in large, complex global and European accounts
• Ability to think on your feet and solve problems during calls with technical customers
• Must have the right to work in the UK and be based out of (or willing to relocate to) our London office