Sales Operations Lead

<div class="ewa-rteLine"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>Schedule: Full Time</strong></span></div> <div class="ewa-rteLine"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>Job Type: Hybrid</strong></span></div> <div class="ewa-rteLine"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>Salary Type: Salary</strong></span></div> <div class="ewa-rteLine"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>Req #: 2884</strong></span></div> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3">No immigration sponsorship or transfer available for this role.&nbsp;</span></span></strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3">About the Role</span></span></strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;" data-contrast="auto"><span data-ccp-parastyle="heading 3">This role sits at the center of the sales organization and serves as the operational backbone supporting Sales Acquisition and Expansion teams. The person in this role will own many of the day-to-day processes that keep the business running smoothly, including Salesforce administration, reporting and dashboard development, forecast support, territory management, pipeline tracking, and ad hoc analysis. It's a highly visible role that partners closely with Sales, Revenue Operations, and frontline leaders, making it a great fit for someone who enjoys solving operational challenges, working with data, improving processes, and serving as a trusted resource for sales teams in a fast-paced environment.</span></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3">What the Candidate Will Do</span></span></strong></span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Maintain day-to-day CRM hygiene and data integrity in Salesforce — managing field updates, deduping, validation rules, and flagging anomalies before they distort reporting</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Build and maintain recurring reports and dashboards (pipeline, forecast, activity, quota attainment) for sales managers and reps, escalating data quality issues to the Senior Manager</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Support the weekly forecast and pipeline review cadence by preparing data packs, reconciling rep-submitted numbers, and tracking deal stage movement</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Administer territory and account assignment changes in Salesforce, ensuring alignment with the approved territory and quota plan</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Serve as first-line support for reps and frontline managers on tooling questions (Salesforce, Gong, and adjacent systems), triaging and resolving issues or routing to the right owner</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Own ad hoc analysis requests — win/loss cuts, conversion funnel pulls, rep-level performance views — turning raw data into something a sales manager can act on same-day</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Help maintain documentation and playbooks for sales processes, stage definitions, and tool usage so the team has a consistent source of truth</span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Basic Qualifications</span></span></strong></span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">5+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a similarly analytical, cross-functional role</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Strong working knowledge of Salesforce (reports, dashboards, basic admin functions)</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Comfort with Excel/Google Sheets at an advanced level (pivot tables, lookups)</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Sharp attention to detail — this role lives in the data</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Strong communication skills and the instinct to flag a problem before it becomes a fire drill</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Ability to manage multiple ad hoc requests against a backdrop of recurring deadlines (weekly forecast, monthly reporting)</span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Preferred Qualifications</span></span></strong></span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;" data-contrast="auto"><span data-ccp-parastyle="heading 3">Logistics, freight, supply chain, or marketplace experience&nbsp;</span></span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;" data-contrast="auto"><span data-ccp-parastyle="heading 3">Experience with SQL or other data tools (Power BI, Tableau)&nbsp;</span></span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Salesforce admin certification&nbsp;</span></span></span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>Benefits &amp; Compensation for U.S. Employees</strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;" data-olk-copy-source="MessageBody">Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more.&nbsp; US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.</span></p> <ul> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;" data-olk-copy-source="MessageBody"><strong>California:&nbsp;</strong>The target salary range for this role is: $147,000 - $179,000</span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3">About Uber Freight</span></span></strong><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:278}">&nbsp;</span></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span data-olk-copy-source="MessageBody">Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at </span><u><a href="https://www.globenewswire.com/Tracker?data=aZt5hy_vlUfB4JV2bXcy07lYm1tYPcRFnoBdHC8B5cRzNB_rzPRfHVnpFvogIAjc3WyyZLuFOsz2D8DhJdMdEvmexZ9Ike76l9AqXr036cw=" target="_blank" data-auth="NotApplicable" data-linkindex="0">www.uberfreight.com</a></u>.</span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Candidate Privacy Notice</span></span></strong></span></p> <p><span class="EOP SCXW16354266 BCX0" style="font-family: verdana, geneva, sans-serif; font-size: 10pt;" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}">Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our <a href="https://www.uberfreight.com/candidate-privacy-notice/">Candidate Privacy Notice</a>.</span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">EEOC</span></strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;" data-contrast="auto"><span class="TextRun SCXW94160776 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW94160776 BCX0">Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.</span></span><span class="EOP SCXW94160776 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:278}">&nbsp;</span></span></p> <p>&nbsp;</p>