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About the role
<p><strong>About the role:</strong></p>
<p>As a <em><strong>Revenue Operations Associate - Channel</strong></em>, you will need to have a deep understanding of AvePoint’s Channel business.</p>
<p>Your responsibilities will include:</p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Track and monitor the scope of distributor releases each quarter.</span></span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Compute distributor pricing for each product.</span></span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Submit CRM SKU creation requests and request SKU codes from distributors.</span></span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Maintain and update master price files, CMP master files, and SKU availability files.</span></span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Integrate SKUs into managed CMP platforms.</span></span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Communicate with vendors regarding listing updates and publishing processes.</span></span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Respond to tickets related to misconfigurations, failed orders, and login issues using standard playbooks.</span></span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Gather marketing content for quarterly releases and post updates in distributor Teams channels.</span></span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Escalate non-standard or complex tickets to higher levels.</span></span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></li>
</ul>
<p><strong><br>OK, I'm interested... but is this really the job for me?</strong></p>
<p>We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.</p>
<p>For this role, you are someone with impressive detail oriented skills, and possess the ability to speak the language of the business, refining marketing messaging to resonate amongst the various marketplaces.</p>
<p>Other qualities you will need to be a fit for this role include:</p>
<ul>
<li>BA/BS degree</li>
<li>1-3 years professional experience or equivalent</li>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Basic CRM navigation and data entry.</span></span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Understanding of marketplace listing and SKU management processes.</span></span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="18" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Attention to detail and data accuracy</span><span data-ccp-parastyle="List Bullet">.</span></span><span data-ccp-props="{"201341983":0,"335559740":278}"> </span></li>
</ul>
<p><strong>What’s in it for you?</strong></p>
<ul>
<li>HMO coverage from day 1 of employment (plus 2 free dependents)</li>
<li>Group life insurance (upon regularization)</li>
<li>Paid annual and sick leaves (convertible into cash)</li>
<li>Paid compassionate leave (5 days)</li>
<li>Employee Dedication Award (years of service)</li>
<li>Employee Referral Bonus Program</li>
<li>Promoting diversity and inclusion</li>
<li>Business Travel Opportunity (Top Performers)</li>
<li>Hybrid Working Arrangement</li>
<li>Competitive compensation package,</li>
<li>Performance bonuses/incentives</li>
<li>Career growth & advancement opportunities</li>
</ul>
<p><br>AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities. </p>
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