Sales Operations Coordinator

Key areas of responsibility

• Work on a wide range of bids, from large-scale, complex, high-value tenders to smaller, quicker bids through frameworks and or mini competitions.
• Lead bid submissions from opportunity qualification to final submission, managing timelines, responsibilities, risks, and outcomes.
• Develop and refine bid strategies, working closely with business development and technical leads to define win themes and customer messaging.
• Support longer-term capture and pre-sales activity, helping shape opportunities before formal procurement begins.
• Gain exposure to commercial models, contracting considerations, and costing inputs that shape bidding and sales decisions.

• Identify, monitor, and triage relevant opportunities across Rowden’s target markets and customers and ensure they are routed to the right internal teams quickly.
• Facilitate structured go/no-go discussions, ensuring decisions are timely, evidence-based, and clearly recorded.
• Maintain visibility of routes to market, including procurement portals and frameworks.
• Gather and maintain intelligence of compliance, regulatory, and accreditation requirements across current and emerging sectors.

• Own and improve CRM management and governance, ensuring opportunities, pipeline, and key sales activity are captured consistently and accurately.
• Maintain data quality, visibility, and simple reporting so information can be trusted and used for decision-making.
• Contribute to the development and improvement of systems, tools, and information management across Revenue Operations and the wider sales function.
• Develop and maintain practical processes, templates, and guidance that support bidding, capture, and sales activity.
• Champion pragmatic process improvement, balancing structure and compliance with speed and usability.

Key skills, experience and behaviours

• Proven experience in project or bid management, business development, operations, coordination, or a related role, with the ability to run multiple workstreams in parallel.
• Confidence working with and organising a wide range of stakeholders, including technical, commercial, and senior colleagues.
• Excellent project management skills, with the ability to handle multiple bids, balance priorities, and meet tight deadlines without compromising quality.
• Strong written and verbal communication skills, with the ability to turn complex or unclear inputs into clear plans and actions. 
• The ability to work at pace, manage competing priorities, and maintain quality and control under pressure.

• Organised but not rigid - You bring discipline and structure, while accepting that ambiguity and change are part of the job.
• Able to create clarity in uncertainty - You turn unclear or shifting requirements into clear plans, owners, and deadlines, and adapt those plans as things move.
• Process-driven but pragmatic - You use process to protect quality, compliance, and resource, but flex when context demands it.
• Strong at building relationships - You are approachable, calm under pressure, and direct in your asks: what is needed, by when, and why.
• Confident in your judgement - You anticipate risks, constraints, and opportunities early, make them visible, and act on them rather than waiting for issues to emerge late.
• Comfortable taking ownership, asking sensible questions, and running bids and operational activity that feel controlled even under pressure, with clear expectations, visible risks, and well-reasoned decisions.

Working at Rowden