Sales Phone Agent (Work From Home) - R99/hour Base + Up to R66/hour Ince
LawnStarter
- Employment
- Full-time
About the role
Location: Remote – Johannesburg, Gauteng, South Africa
Contract Term: June through September (with potential extension based on performance and business needs)
About the Role
We are seeking an experienced Sales Phone Agent with strong phone-based sales experience and excellent written and spoken English. This is a remote contract role with a call center environment, requiring reliability, strong work ethic, and a distraction-free workspace.
This is a fixed-term contract position. Contract extensions may be considered based on performance and business needs. Structured sales training and ongoing coaching will be provided throughout the ramp-up period.
What You’ll Do:
- Manage inbound and outbound warm calls (approx. 200+ weekly).
- Handle calls lasting 6–15 minutes to close new customers, explain LawnStarter’s services, and upsell recurring plans.
- Meet and exceed sales metrics and quality standards.
- Demonstrate exceptional communication skills with U.S. customers.
- Maintain accurate CRM records and uphold data protection policies.
What We’re Looking For:
- Proven ability to close sales and overcome objections
- Strong customer service and empathy skills
- Goal-oriented with strong adaptability
- Coachable and receptive to feedback
- Consistent achievement of performance targets
Qualifications:
- High school graduate; college preferred
- Excellent written and spoken English
- At least 2 years of telesales or BPO experience
- Familiarity with CRM/VoIP tools (Google Suite preferred)
Requirements
- Desktop/laptop with camera (Core i5, 8GB RAM minimum), dual monitors, noise-canceling headset
- Stable Ethernet connection (50mbps for download and 25mbps for upload)
- Backup internet connection with the same speed requirement (e.g. mobile data or secondary ISP)
- Backup power source (e.g. UPS or generator) in case of power interruptions
- Noise-canceling headset or headphones with a microphone
- A quiet, dedicated workspace free from distractions
Benefits
- R99/hour Base + Up to R66/hour Incentives (South African Rand/ZAR)
- Work from the comfort of your own home
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