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Sales Specialist - MXDR
nccgroup
New YorkHybrid2mo ago
- Employment
- Full-time
About the role
Key Responsibilities
- Provide deep propositions expertise in services offerings to support teams during customer engagements, RFPs, and proposal development.
- Partner with Client Executives and Account Managers to craft tailored value propositions aligned to client-specific challenges and industry trends.
- Collaborate with Sales Engineering and Solutions Architecture teams to validate scope, feasibility, and commercial structure.
- Lead or contribute to customer-facing presentations, workshops, and strategy sessions where deep service credibility and trust are paramount.
- Ownership of the pricing strategy, contract structure and commercial risk to maximise competitive offering and win rate.
- Track and influence pipeline development in key accounts and support progression through critical deal stages.
- Act as a bridge between Sales and Product/Delivery to communicate market feedback and inform portfolio evolution.
- Support internal training and enablement efforts by mentoring account teams and sharing insights on emerging trends, competitors, and technologies.
- Run and orchestrate campaigns to boost business in area of expertise.
- Develop and refine business cases and ROI models that demonstrate client value and align with commercial strategy.
- Ensure proposals maintain pricing discipline, margin integrity, commercial compliance, and delivery readiness.
- Support the development of strategic deal frameworks and reusable assets.
- Partner with account managers as one team to pursue and close complex opportunities.
- Coach sales teams on best practices for opportunity qualification, complex deal structuring and execution.
Skills, Knowledge & Expertise
- Experienced with contracts (SOWs, MSAs, SLAs) and commercial structures.
- Strong understanding of Managed Extended Detection and Response (MXDR) to include SOC/SIEM, Threat Intelligent and Threat Management, Identity and Access Management, Attack Surface Management, EDR, DFIR, OT/IT security and NDR.
- Knowledgeable in global security and compliance frameworks including GDPR, HIPAA, and ISO 27001, and how they map to managed services and advisory offerings.
- Adept at aligning commercial, technical, and operational components into cohesive MXDR and cyber‑resilience value propositions, ensuring strong narratives across presales, delivery, and customer success.
- Knowledge of Microsoft, Splunk and Sentinel One technologies would be beneficial but not essential.
- Leads complex cybersecurity deals, balancing client needs, risk, and profitability.
- Builds strong commercial models and business cases.
- Trusted advisor to senior stakeholders; supports high level negotiations.
- Coaches account teams on positioning complex services.
Job Benefits
- Flexible Working: Balance your work and personal life with our flexible working options.
- Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave.
- Medicash & Critical Illness Scheme
- Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme.
- Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities.
- Green Car Scheme: Drive green and save money with our eco-friendly car scheme.
- Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme.
- Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet.
- Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments.
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