Senior Salesforce Administrator

What you’ll do

• Design, build, and optimize scalable Salesforce solutions using declarative tools like Flows, custom objects, page layouts, reports, dashboards, and configurations
• Serve as a trusted Salesforce subject matter expert, advising teams on best practices, governance, security, and scalability
• Partner closely with stakeholders across Sales, Customer Success, Marketing, and Operations to understand business needs and translate them into effective Salesforce solutions
• Evaluate new Salesforce features and releases, leading thoughtful adoption where they add real value
• Lead mid-sized to large Salesforce initiatives—from requirements gathering and solution design through implementation and rollout
• Support and maintain integrations, APIs, and middleware to ensure reliable data flow across systems
• Maintain data quality through validation rules, deduplication strategies, and governance processes
• Create and maintain clear system documentation, including process maps, configuration notes, and training resources
• Develop and deliver training that helps users feel confident, capable, and supported in Salesforce
• Partner with security and compliance teams to uphold strong data protection and access controls
• Mentor and support junior administrators or teammates as the Salesforce practice grows

What you bring

• Deep, hands-on experience administering Salesforce, including automation, security models, and data governance
• A strong understanding of how business processes translate into thoughtful system design
• Proven ability to troubleshoot complex issues and deliver scalable, sustainable solutions
• Experience managing integrations, APIs, and third-party applications
• Clear communication skills—you can explain technical concepts in ways that make sense to non-technical partners
• Strong problem-solving, documentation, and project management skills
• A collaborative mindset and comfort working across teams with different priorities

Experience & qualifications

• Bachelor’s degree or equivalent practical experience
• 4–6 years of Salesforce Administration experience
• Experience supporting Salesforce in a medium to large organization
• Salesforce Advanced Administrator or Platform App Builder certification
• Hands-on experience with Sales Cloud, Service Cloud, and Experience Cloud
• Strong experience with user access, permission sets, sharing rules, and security models
• Experience supporting system integrations and API configurations

• Degree in Computer Science or a related field
• 2+ years of Salesforce CPQ experience
• 2+ years of Experience Cloud experience
• Experience with Salesforce DevOps tools such as Gearset or Copado