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Salesforce Business Analyst - Philippines
Thunder
WorldwideRemote2mo ago
- Employment
- Full-time
About the role
- Analyze business requirements and technological capabilities to drive solution design
- Capture customer stories and anticipate their business needs
- Leverage organizational knowledge and collaboration to optimize customer solutions
- Define and drive testing plans
- Facilitate evaluation sessions for clients and confirm feature applications to business needs
- Master prioritization techniques that enable Agile development
- Act as the contact point on customer interactions to develop client relationship skills
- Take responsibility for proposing and delivering customer solutions
- Continue learning and expanding your expertise within the Salesforce platform
- Partner with team leaders for mentorship to continue honing your skills
- Develop project management skills to enable leading entire projects
- 2+ years of experience in a Business Analyst or Consulting role (experience in a professional services or client-facing environment is a plus).
- Preferably with 3 Active Salesforce Certifications + willingness to achieve 5 active Salesforce certifications within your first 6 months of employment
- Preferred:
- Salesforce Certified Administrator
- Salesforce App Builder
- Salesforce Business Analyst
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Experience Cloud Consultant
- Salesforce Advanced Administrator
- Salesforce Certified AI Associate
- Salesforce Certified AI Specialist
- Preferred:
- Willingness to achieve additional certifications on emerging technologies as required per role
- Solution and project management-oriented
- Experience with office applications and working with basic to advanced formulas in programs such as Excel
- Bachelor’s Degree in IT, Computer Science or equivalent
- Excellent problem-solving skills and the ability to think analytically.
- Ability to work flexible hours to align with US time zones as required by project work.
- Understanding of Salesforce best practices, design patterns, and limitations.
- Strong business processes, process documentation, and process improvement skills
- Strong problem-solving skills and attention to detail.
- Strong communication and collaboration skills.
- Strong language skills - fluency in English, both written and verbal.
- A Culture of Builders – We’re a global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
- Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.
- Generous Health Benefits – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
- Ownership & Impact – Every employee plays a part in what we’re building (including our CEO/Founder and bosses). Come make your mark!
- Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
- Celebrating You - Enjoy competitive vacation days, wellness leave, and a 13th-month pay—plus performance bonuses and anniversary rewards to celebrate your impact! And because family matters, we provide maternity and paternity leave to support your journey.
- Work from anywhere (well, almost 😉) - Enjoy the freedom of Permanent Work From Home (WFH), and an annual WFH Stipend - because the best work happens where you’re happiest.
- People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.
- Work Smart, Play Hard - We love to mix work with play – whether it's a casual get-together, a fun virtual activity, or a company celebration, it’s all about connecting and having a good time together.
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