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Salesforce Solution Architect - Federal (Service Cloud)
Thunder
United StatesHybrid6mo ago
- Employment
- Full-time
About the role
- Lead the overall Salesforce Service Cloud and Public Sector solution design and implementation, ensuring alignment between mission objectives and technical architecture.
- Develop high-level solution architecture and detailed design documents that comply with Federal standards and security requirements.
- Serve as a primary point of contact for cleared Federal stakeholders, facilitating technical discovery and aligning solutions with business strategies.
- Partner with Technical Architects to ensure adherence to best practices, industry standards, and Federal compliance for Salesforce environments.
- Mentor and lead development teams, Business Analysts (BAs), and QA resources to ensure the technical success of the program.
- Identify and mitigate technical risks and partner with sales/business development teams to accurately estimate the level of effort for Federal bids.
- Stay updated with the latest Salesforce trends—including Government Cloud Plus, Service Cloud, and Agentforce—to provide innovative solutions for Federal clients.
- 8-10+ years of extensive experience in Salesforce architecture and implementation, preferably in large-scale Federal environments.
- 3-5+ years of proven experience solutioning for Salesforce Government Cloud Plus, Service Cloud, and/or Experience Cloud.
- Proven working knowledge of Agentforce and Salesforce AI capabilities, including the ability to architect autonomous agents and generative AI solutions within a secure Government Cloud Plus environment.
- Deep knowledge of the Salesforce ecosystem with advanced expertise in configuration, customization, and business process modeling.
- Exceptional stakeholder management and executive-level presentation skills.
- Strong strategic planning, governance, and organizational skills.
- Proven ability to lead cross-functional teams and manage complex programs in cleared delivery environments.
- US Citizenship required.
- Bachelor's degree required.
- Preferred Certifications: Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Service Cloud Consultant.
- A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
- Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.
- Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
- Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!
- Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
- People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.
Perks & benefits
- Equity Compensation
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