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SAP Key User

Sales Consulting
Cluj-Napoca, Cluj, RO6d ago

About the role

Our client is a global automotive manufacturing company with an international presence and a strong focus on operational excellence and process optimization. They are currently looking for an SAP Key User to support and improve SAP-based business processes.

As part of the Purchasing department, you will serve as the main contact for SAP MM-related topics, providing user support, resolving system issues, delivering training, and ensuring the efficient use of SAP across the business.

This role is ideal for someone with solid hands-on experience in SAP ECC and the MM module, combined with a strong understanding of purchasing and supply chain operations.

Responsibilities

  • Act as the key point of contact for SAP MM-related activities within the Purchasing department.

  • Provide day-to-day support to SAP users and ensure timely resolution of incidents and system-related issues.

  • Manage and resolve support tickets, working closely with internal IT teams and external SAP support providers when needed.

  • Support procurement processes in SAP, including purchase requisitions, purchase orders, goods receipts, vendor management, and material master data.

  • Deliver user training sessions and support the onboarding of new employees.

  • Create and maintain user guides, process documentation, and training materials.

  • Identify process inefficiencies and propose system or process improvements.

  • Participate in testing activities for SAP enhancements, system changes, and new functionalities.

  • Ensure data accuracy and compliance with internal purchasing procedures.

  • Act as a liaison between business users and technical teams to ensure business requirements are properly understood and implemented.

Requirements

  • Around 5 years of professional experience working with SAP.

  • Good knowledge of SAP ECC, with strong experience in the MM (Materials Management) module.

  • Understanding of purchasing, procurement, and inventory management processes.

  • Experience providing end-user support and handling SAP-related tickets and incidents.

  • Experience delivering user training and supporting adoption of system processes.

  • Strong analytical and problem-solving skills.

  • Good communication skills and the ability to work with stakeholders across different functions.

  • Professional proficiency in English.

Nice to Have

  • Experience within the automotive industry.

  • Exposure to SAP S/4HANA environments or transformation projects.

  • Experience working in an international environment.

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