SAP SuccessFactors Engineer

Key Responsibilities

• Monitor and maintain the SAP SuccessFactors environment to a consistently high level of service and support to ensure adherence to specific OLAs.
• Troubleshoot and resolve functional and technical problems related to the SAP SuccessFactors environment.
• Collaborate with the selected SAP SuccessFactors AMS partner on escalated issues.
• Review, provide recommendations and complete the relevant preparation for the SAP SuccessFactors bi-annual release updates.
• Develop and maintain strong Information Security standards in line with ISO 27001.

• Monitor, maintain and troubleshoot existing SAP SuccessFactors related integrations.  Collaborating with other Internal Technology engineers where appropriate.
• Implement new SAP SuccessFactors integrations, where required, collaborating with Internal Technology Business Analysts and Integration Specialists.

• Communicate effectively and engage with business stakeholders and P&C Systems Manager to identify business requirements and translate them into technical solutions.
• Participate in workshops and meetings related to SAP SuccessFactors and the wider P&C systems improvement initiatives to identify opportunities for automation and process improvements, driving business efficiency and agility.
• Responsible for ensuring that the Aurora change management procedures are followed and that deliverables are to agreed time, quality and cost objectives.

• Gather requirements, develop and deliver P&C reports and dashboards within SAP SuccessFactors that provide insights into Aurora P&C Centre of Excellence areas.
• Conduct regular system audits to ensure data accuracy and integrity.

• Document all system enhancements in line with the Aurora Internal Technology change management procedures.
• Assist with the documentation of P&C business processes related to the SAP SuccessFactors system.
• Help create and deliver training content to the SAP SuccessFactors end-user base.

• Continually work with the P&C and legal teams to ensure that employee data within SuccessFactors is protected and secure.
• Ensure the SuccessFactors configuration is compliant with relevant labour laws and data privacy regulations.

Skills, Knowledge and Expertise

•  Minimum of 3 years hands-on experience supporting, configuring and administering SAP SuccessFactors in a global setting
•  Strong understanding of the SAP SuccessFactors system architecture
•  SAP certified in SAP SuccessFactors Employee Central and at least 1 additional module
•  Strong understanding of P&C best practice processes across core SuccessFactors modules
•  The ability to work in a fast-paced environment and able to communicate technical concepts to technical and non-technical stakeholders appropriately
•  Experience of working with agile methodologies, using tools such as Jira
•  Flexible approach to work, positive, can-do attitude, and a team player
•  The ability to work independently, to deadlines, managing priorities and making informed technical decisions
•  Excellent interpersonal skills with ability to build relationships at all levels

•  SAP SuccessFactors EC Time Management certification
   SAP SuccessFactors Compensation certification
   SAP SuccessFactors Onboarding certification
   SAP SuccessFactors Performance & Goals certification

What we offer

• Private Medical Insurance
• Dental Insurance
• Parental Support
• Salary-Exchange Pension
• Employee Assistance Programme (EAP)
• Local Oxford Discounts
• Cycle-to-work Scheme
• Flu Jabs