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SBN - Barista - CTI

Holland America Line & Seabourn

Thailand - CTIOn-site9mo ago
Employment
Contract

About the role

Key Responsibilities

  1. Provides quality beverages, whole bean and food products, consistently and efficiently for all guests by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines in the workplace and for all products. 
  2. Acts with integrity, honesty and ethics that promote the culture, values and mission of Seabourn. 
  3. Maintains a calm demeanor during periods of high volume or unusual events to keep operating area to Seabourn standards. 
  4. Anticipates guests’ needs by constantly evaluating environment. 
  5. Communicates information to Bar Manager so that the team can respond as necessary to create the most efficient service possible. 
  6. Assists with new crewmember training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. 
  7. Delivers excellent guest service to all guests by acting with a ‘guest comes first’ attitude and connecting with the guest. 
  8. Follows Seabourn operational policies and procedures, including those for inventory handling and safety and security, to ensure the safety of all guests, officers and crew. 
  9. Maintains a clean and organized workspace at all times. 
  10. Maintains regular and consistent attendance and punctuality. 
  11. Carries out any other duties and responsibilities as assigned. 
  12. Will follow Seabourn Name Recognition program and write tests accordingly. 
  1. To be familiar with and execute the Seabourn HESS-MS appropriate to their position. 

Qualifications

  • Excellent command of the English Language 
  • Extensive knowledge of beverages such as coffee and teas –basic knowledge of varying brands and quality of liquors.
  • Advanced understanding of operating a coffee machine and coffee drink types 
  • Handle multiple tasks at one time.
  • Physically fit and able to lift more than 20kg.
  • Basic knowledge of beverage handling procedures with regard to public health standards Cost awareness and full understanding of inventory control and inventory taking.
  • Ability to train and guide assigned waiting staff.
  • Willing to work on weekends, holidays, and seven days a week and as business requires Process information/ merchandise through POS register system. 

Physical Demands & Travel

  • Passport – valid for a minimum of 6 month
  • Flag state issued seaman book
  • General flag state or flag state approved marine fitness medical United States C1/D visa
  • English Marlin test at minimal score of 80%
  • Pre-employment medical examination 

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