SBN - Food & Beverage Runner - SBI

Key Responsibilities

• Act as a brand advocate by engaging with guests when time allows, providing accurate information, and offering assistance.
• Communicate clearly and professionally in English with both team members and guests in a friendly manner.
• Demonstrate knowledge of basic cuts of meat, their cooking methods, and preferred temperatures.
• Provide accurate descriptions of at least five edible fish/seafood species.
• Maintain attentiveness and patience when interacting with customers, ensuring a positive guest experience.
• Confidently carry up to three plates and move gracefully within the dining environment.
• Safely carry serving trays with up to eight covers.
• Exhibit positive body language and maintain a genuine smile, even in high-pressure situations.
• Apply knowledge of high-quality restaurant service standards in all tasks.
• Bring experience in working with an international clientele, adapting to diverse guest needs.
• Demonstrate self-discipline and strong communication skills with guests and other departments.
• Maintain a self-motivated, detail-oriented approach to work.
• Collaborate effectively as part of a team.
• Show flexibility and adaptability in response to changing situations

Skills, Knowledge and Expertise

• Showcases a solid working food knowledge of classical cuisine (EU, UK, US), including being able to identify/recognize international food and beverage items by name and their related allergens. 
• Good organizational and multitasking skills, with the ability to perform well in a fast-paced environment. 
• Possess excellent presentation skills project good body language/positive attitude, willingness to learn, high standards of personal hygiene. 
• Excellent proficiency in spoken and written English language skills. 

Education & Experience

• Minimum 1–3 years of working in a high-end Hotel, Restaurant or cruise environment 
• Diploma of a recognized Restaurant or Hotel apprenticeship/study program or bachelor’s degree in hospitality science or equally valuable experience. 
• Proven work experience as a Waiter/Waitress or comparable position for at 3 years of full-time employment in a 4 or 5-star environment or in luxury cruise ship (Based on Swiss standards)