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SBN - Service Utility - CTI

Holland America Line & Seabourn

Thailand - CTIOn-site9mo ago
Employment
Contract

About the role

Key responsibilities

  • Responsible for delivering requisitioned items to all Restaurants, bars and lounges and the proper storage of the content. 
  • Responsible for assisting service staff in the preparation and cleanup duties for all restaurants, pantries and assigned galley areas to ensure each location is kept up to public health standards. 
  • Responsible for collecting and organizing all restaurant equipment [example: china, glasses etc.] throughout the vessel and relocate the items to their appropriate outlets and lockers. 
  • Responsible to assist the waiters with all secondary service tasks. This includes, but is not limited to assistance with polishing duties and general check outs of outlets. 
  • Responsible for silver polishing all silver items from the restaurant operation. 
  • Responsible to set-up any mis-en-place as directed by supervisors and as outlined in the daily working schedules. 
  • Assisting the waiters in delivering food items and setting up dining accordingly. 
  • Responsible to comply with all company guidelines regarding uniforms and personal hygiene. 
  • Responsible to follow company standard & policies accordingly to CBA booklet. 
  • Assist loading or luggage’s team as per Supervisor schedule. 
  • Responsible to familiarize themselves the content of the HESS-MS. 
  • Responsible for segregating and removing garbage from venue outlets and sanitizing garbage containers. 
  • Assisting with the breakdown of trays at all dishwashing areas. 
  • Responsible for communicating any maintenance needs or concerns to their respective outlet supervisors. 
  • Assist bartenders with daily events and beverage stations. 
  • Required to attend weekly trainings, regarding HESS or job related risk assessments, including weekly crew drills. 
  • Maintains current knowledge of the ship’s regular events and special events and special functions by reviewing the daily schedule in order to provide the guests with accurate information. 
  • Follows all related procedures set by the company on a daily basis, while ensuring fellow coworkers abide by them. 
  • Responsible for deck setup’s and breakdowns as directed or scheduled. 
  • Assist with the cleanliness of decks and deck furniture. Cleaning and arranging of deck chairs must be maintained during the entire day and is to be constantly checked. 
  • Ensure safe storage of all deck equipment, such as tables, chairs, umbrellas & cushions according to safety regulations. 
  • Ensure the set-up and breakdown of Pier Service on specified days and manning the Pier as scheduled. 
  • Monitor deck service and assist service staff if needed. 
  • Assist the Restaurant outlets for distributing food trays to service stations and the collection of soiled trays back to the dishwashing areas. 
  • Perform other related duties as assigned or as directed by ships management.

Qualifications

  • High School diploma or similar 
  • Work experience within the Hotel industry. Cruise ship experience preferred. 
  • Strong command of the English language combined with good written skills. Ability to work in a team
  • Basic F&B knowledge of beverage operations and service.
  • Knowledge of public health and sanitation regulations/ procedures. 

Physical Demands & Travel

  • Passport – valid for a minimum of 6 month
  • Flag state issued seaman book
  • General flag state or flag state approved marine fitness medical United States C1/D visa
  • English Marlin test at minimal score of 80%
  • Pre-employment medical examination 

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