Security Engineer

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>About Dialpad<br></strong></span><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Visit <a href="https://dialpad.com/">dialpad.com</a> to learn more.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Being a Dialer</strong></span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits:<strong> Scrappy, Curious, Optimistic, Persistent, and Empathetic</strong>.</span></p></div><p><span style="font-size: 12pt;"><strong>Your role</strong></span><br><span style="font-size: 12pt;">As a Security Engineer focused on Product Security and AI, you will help secure Dialpad’s applications, platforms, and AI-powered capabilities throughout the product lifecycle.</span></p> <p><span style="font-size: 12pt;">You will partner closely with software engineers, infrastructure teams, product managers, and AI practitioners to identify risks early, design secure architectures, and raise the security bar across our products. This role blends hands-on technical depth with strong business judgment and a modern understanding of how AI changes the application security landscape.</span></p> <p><span style="font-size: 12pt;">This position reports to the Chief Security Officer and offers the opportunity to work on some of Dialpad’s most critical customer-facing systems and emerging AI initiatives.</span></p> <p><span style="font-size: 12pt;"><strong>What you’ll do</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Partner with engineering teams to design and review secure architectures for customer-facing products, APIs, integrations, and internal platforms.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Lead product security reviews, threat modeling sessions, and design assessments for new features and major platform changes.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Identify, validate, and drive remediation of application security issues across web, backend, cloud, mobile, and API surfaces.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Build and improve security guardrails in the software development lifecycle, including secure defaults, testing, and automation.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Define security requirements and review controls for AI and Agentic features, including prompt handling, data exposure risks, abuse cases, and third-party AI services.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Collaborate with engineering teams on secure coding practices, vulnerability management, and risk-based remediation.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Improve product and AI security telemetry, detection opportunities, and response readiness in partnership with detection and infrastructure teams.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Contribute to security standards, reference architectures, and developer-facing guidance that scale across teams.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support security reviews for external integrations, partner ecosystems, and features that handle sensitive customer data.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Help investigate product and application security incidents and translate learnings into durable engineering improvements.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Skills you'll bring</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">5+ years of experience in application security, product security, security engineering, or software engineering with a strong security focus.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong understanding of modern application security principles across web applications, APIs, authentication, authorization, and cloud-native systems.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience conducting threat modeling, secure design reviews, and technical risk assessments.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience finding and prioritizing vulnerabilities using manual testing, code review, and security tooling.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Familiarity with secure SDLC practices and experience embedding security into engineering workflows.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong understanding of common classes of product risk such as injection, access control failures, secrets exposure, insecure deserialization, SSRF, and supply chain risk.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Practical knowledge of securing AI-enabled products, including LLM-related risks, prompt injection, data leakage, insecure tool use, model abuse, and third-party AI integrations.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ability to write clear technical guidance and influence teams without creating unnecessary friction.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong communication skills and the ability to work cross-functionally with engineering, product, legal, and compliance stakeholders.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Comfort balancing security rigor with product velocity and business priorities.</span></li> </ul><div class="content-conclusion"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Why Join Dialpad</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work at the center of the AI transformation in business communications</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Build and ship agentic AI products that are redefining how companies operate</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Join a team where AI amplifies every employee’s impact</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Competitive salary, comprehensive benefits, and real opportunities for growth</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a <a href="https://www.greatplacetowork.com/certified-company/7007999#:~:text=91%25%20of%20employees%20at%20Dialpad,a%20typical%20U.S.-based%20company.&amp;text=Source:%20Great%20Place%20To%20Work%C2%AE%202021%20Global%20Employee%20Engagement%20Study.&amp;text=When%20you%20join%20the%20company,%20you%20are%20made%20to%20feel%20welcome.&amp;text=People%20here%20are%20given%20a%20lot%20of%20responsibility">Great Place to Work</a>, ensures that every employee feels valued and empowered to contribute to our collective success.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.&nbsp;</span></p> <p style="text-align: center;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><em>&nbsp;</em><em>Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.</em></span></p></div>