SERVER

Position Number: 22091779 

Location: Queen Wilhelmina State Park -PT46

County: Polk

Anticipated Starting Salary: $11.00 per hour 

Extra Help or Part-Time position at Queen Wilhelmina State Park in Mena, AR. 

$11 per hour 

The Server is responsible for providing exceptional dining experiences at a state-operated restaurant, lodge, or park facility. This position ensures timely, courteous, and professional service, maintains cleanliness, and adheres to food safety and Arkansas Alcohol Beverage Control (ABC) regulations.

Greet guests warmly and provide knowledgeable recommendations on menu items. Take accurate food and beverage orders, ensuring special dietary needs or allergies are addressed. Deliver food and beverages in a timely and professional manner. Check in with guests regularly to ensure customer satisfaction. Handle guest concerns or complaints professionally and efficiently. Stay informed about menu items, ingredients, and preparation methods. Follow proper alcohol service laws and guidelines in compliance with Arkansas ABC regulations. Provide information about daily specials, promotions, and seasonal offerings. Accurately enter orders into the point-of-sale (POS) system. Process guest payments, including cash, credit, and state-approved payment methods. Ensure proper handling of state-issued meal vouchers or government discounts. Follow Arkansas Department of Health food safety and sanitation regulations. Maintain cleanliness of tables, service stations, and dining areas. Assist with setting up and breaking down dining areas for events or large parties. Communicate effectively with kitchen staff to ensure timely food preparation.

The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.