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Server (Bata Bar)

seafireresortltd
Indigo Grand Cayman1mo ago

About the role

<p>This position provides guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.&nbsp;</p> <p><strong>What You’ll Do</strong></p> <ul> <li>Greet and welcome our guests and promptly attend to tables.</li> <li>Receive and take guest orders, process in POS system in a timely and accurate manner.</li> <li>Prepare and serve meal accompaniments to guests.</li> <li>Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge.</li> <li>Ensure that guests have a good time at the restaurant and look immediately into any complaints.</li> <li>Perform side work.</li> <li>Open bottled wine for guests (wine service).</li> <li>Bus and set tables as needed.</li> <li>Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).</li> <li>Assist with to-go orders as needed.</li> <li>Assist with seating guests and help with answering phones as business demands.</li> <li>Must be able to calculate the correct bill amount and use proper credit card and money handling skills.</li> <li>Attend all company and restaurant required trainings and meetings.</li> <li>Communicate with support staff and management.</li> </ul> <p><strong>What You Bring</strong></p> <ul> <li>1-2 years of experience in a similar or supportive role at an upscale/ full service-dining venue is preferred.</li> <li>Food Handler and Alcohol Awareness Certification(s) (if applicable).</li> <li>Able to prioritize multiple tasks in a dynamic environment.</li> <li>Ability to learn, retain, and present product, menu, and allergy information to guests.</li> <li>Knowledge of or ability to learn the restaurant POS system is required.</li> <li>Must be able to calculate the correct bill amount and use proper credit card and money handling skills.</li> <li>Knowledge of or ability to learn the restaurant point of sale system is required.</li> <li>Excellent communication and presentation skills.</li> <li>Passion for creating and personalizing guest experiences. Highly motivated and flexible with the ability to take initiative.</li> <li>This position requires a flexible schedule, must be able to work evenings, weekends, and holidays</li> </ul> <p>Salary:&nbsp; US $8 to 10 per hour + a share in the gratuity pool</p>

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