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Service Centre Analyst

Online River
Los Angeles$28–34Remote1y ago
Employment
Part-time

About the role

Key Responsibilities

Skills, Knowledge and Expertise

  • Bachelor’s degree in Business Administration, Information Technology, or a related field (preferred).
  • Proven experience in a service center or support role, with a strong understanding of service operations.
  • Proficiency in data analysis tools and software, such as Excel, Tableau, or similar.
  • Excellent problem-solving skills and a customer-focused mindset.
  • Strong verbal and written communication skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Familiarity with service management systems (e.g., ServiceNow, Zendesk) is a plus.

Benefits

Perks & benefits

  • Dental Insurance
  • Medical Insurance

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