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- Employment
- Part-time
About the role
Key Responsibilities
Skills, Knowledge and Expertise
- Bachelor’s degree in Business Administration, Information Technology, or a related field (preferred).
- Proven experience in a service center or support role, with a strong understanding of service operations.
- Proficiency in data analysis tools and software, such as Excel, Tableau, or similar.
- Excellent problem-solving skills and a customer-focused mindset.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with service management systems (e.g., ServiceNow, Zendesk) is a plus.
Benefits
Perks & benefits
- Dental Insurance
- Medical Insurance
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