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- Full-time
About the role
The Service Desk Analyst I, SDA, will function as the first point of contact and first level support for our client’s end users, networks, and server issues. Troubleshooting software, hardware and operating system issues while creating detailed documentation of incidents are a key responsibility along with timely and professional communication with customer contacts. In addition, the SDA will serve as the first point of contact and first level suport for our client’s monitored/managed network an
Read the full description on the original posting.
Perks & benefits
- 401k
- Dental Insurance
- Paid Time Off
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