Service Desk Analyst
Two95 International Inc.
- Employment
- Full-time
About the role
Job Title: Service Desk Analyst Location: Wyomissing, PA Job Type: Full Time Duties and responsibilities Respond to incoming call and e-mail queues promptly and document incidents accurately and simultaneously in to the case management system. Create user accounts and access rights for clients when applicable. Provide exceptional customer service to all clients. Utilize the all existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a…
Read the full description on the original posting.
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