Service Desk Analyst
Two95 International Inc.
- Employment
- Full-time
About the role
JOB DESCRIPTION: We are looking for Service Desk Analyst with 2 to 5 years of experience. Required Skills: on call support/customer support, ITSM tool, incidents management, ticketting and troubleshooting Job Responsibilities Answers and responds to inbound calls \chat\email from end-users regarding issues Creates and documents all support calls from the user community into the service desk tracking software (ITSM tool) Applies skills to resolve all technical trouble tickets at the service desk …
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