Service Engineer - Cloud Infrastructure

<div class="x_elementToProof"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong data-olk-copy-source="MessageBody">Who is Blueprint?</strong>&nbsp;</span></div> <div class="x_elementToProof"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the&nbsp;expertise&nbsp;of our teams, who all have unique perspectives and years of experience across multiple industries.&nbsp;We’re&nbsp;bold, smart, agile, and fun.&nbsp;</span></div> <div class="x_elementToProof">&nbsp;</div> <div class="x_elementToProof"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>What does Blueprint do?</strong>&nbsp;</span></div> <div class="x_elementToProof"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Blueprint helps organizations unlock value from existing assets by&nbsp;leveraging&nbsp;cutting-edge&nbsp;technology to create&nbsp;additional&nbsp;revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.&nbsp;</span></div> <div class="x_elementToProof">&nbsp;</div> <div class="x_elementToProof"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Why Blueprint?</strong>&nbsp;</span></div> <div class="x_elementToProof"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.&nbsp;</span></div> <div class="x_elementToProof"> <p>&nbsp;</p> <div> <h2><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">In This Role</span></h2> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">As a Service Engineer, you will support and enhance a large-scale cloud infrastructure platform focused on resource provisioning, management, and operational efficiency. You will work on automation, software development, and service reliability initiatives that help optimize platform capacity and improve internal engineering processes. This role is ideal for someone with strong C# development skills, an interest in cloud technologies, and a passion for building automated solutions that reduce operational overhead and increase engineering productivity. You will also have opportunities to leverage AI-assisted development tools and modern automation practices to streamline troubleshooting, debugging, and service management.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Responsibilities</span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Design, develop, test, and maintain software applications and automation solutions that support cloud infrastructure services.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Write, enhance, debug, and maintain applications using .NET and C#.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Analyze business and system requirements and translate them into scalable software solutions.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Review enhancement requests, technical specifications, and operational requirements.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Build automation solutions that improve operational efficiency and reduce manual processes.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Understand, modify, and support existing scripts written in PowerShell, Python, or similar scripting languages.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Develop and execute unit tests and assist with system-level validation activities.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Troubleshoot production issues, identify root causes, and implement corrective actions.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Create and maintain technical documentation, software specifications, and test plans.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Support software deployment, migration activities, and implementation processes.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Participate in code reviews and quality assurance activities to ensure engineering excellence.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Leverage AI-powered development tools and agents to improve productivity, accelerate debugging, and streamline engineering workflows.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborate with cross-functional engineering teams to support service reliability, scalability, and performance initiatives.</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Required Qualifications</span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Bachelor's degree in Computer Science, Computer Engineering, or a related technical field.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">2–4 years of professional software development experience.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong proficiency in C# and the .NET ecosystem.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience developing, testing, debugging, and supporting production software.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ability to understand and work with existing codebases and contribute enhancements.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Familiarity with PowerShell, Python, or other scripting languages.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong understanding of software engineering fundamentals, including:</span> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Data structures</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Algorithms</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Object-oriented design principles</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Software development lifecycle practices</span></li> </ul> </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience performing troubleshooting, root cause analysis, and problem resolution in production environments.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Knowledge of unit testing methodologies and software quality practices.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong analytical and problem-solving skills.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ability to work in a fast-paced, collaborative engineering environment.</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Preferred Qualifications</span></h2> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience building automation solutions rather than solely reporting or dashboard-focused work.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Exposure to cloud platforms and large-scale distributed systems.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience supporting infrastructure, platform, or service management environments.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Familiarity with AI-assisted development tools, AI agents, or intelligent automation workflows.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience with operational tooling, service monitoring, and reliability engineering practices.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Prior experience working within large enterprise technology organizations.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Demonstrated willingness to learn new technologies and rapidly adapt to evolving engineering environments.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience contributing to internal tooling, productivity solutions, or capacity management initiatives.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Knowledge of DevOps practices, CI/CD pipelines, and deployment automation.</span></li> </ul> </div> </div> <div class="x_elementToProof"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Salary Range</strong>&nbsp;</span></div> <div class="x_elementToProof"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. </span></div> <div class="x_elementToProof">&nbsp;</div> <div class="x_elementToProof"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">For candidates based in Washington State, the anticipated salary range is&nbsp;<strong>$100,000 – $107,000 USD/Annually. &nbsp;</strong>Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range.</span></div> <div class="x_elementToProof">&nbsp;</div> <div class="x_elementToProof"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Equal Opportunity Employer</strong>&nbsp;</span></div> <div class="x_elementToProof"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.&nbsp;</span></div> <div class="x_elementToProof"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">If you need&nbsp;assistance&nbsp;or a reasonable accommodation to complete the application process, please reach out to: <a id="OWA10db1320-e198-67cf-3694-789805ab249d" class="x_OWAAutoLink" href="mailto:recruiting@bpcs.com" data-linkindex="0">recruiting@bpcs.com</a>&nbsp;</span></div> <div class="x_elementToProof"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:&nbsp;</span></div> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Medical, dental, and vision coverage&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Flexible Spending Account&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">401k program&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Competitive PTO offerings&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Parental Leave&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Opportunities for professional growth and development&nbsp;</span></li> </ul> <div class="x_elementToProof"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Location: </strong>Hybrid in Redmond, WA 3 days per week</span></div>