Senior Associate, Service Operations

<div class="content-intro"><p>&nbsp;</p> <p><strong>Step into a career with ASM, where cutting edge technology meets collaborative culture. </strong>​</p> <p>For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But&nbsp;we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.&nbsp; Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.&nbsp;&nbsp;</p></div><p></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Role Summary</span></p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">This role is responsible for supporting service operations through data analysis, compliance monitoring, procurement coordination, and administrative management. The position ensures data accuracy, operational efficiency, and effective cross-functional and supplier collaboration.</p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Key Responsibilities</span></p> <ul style=" margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Perform regular </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">data analysis and monitoring</span><span style="font-family: Calibri; font-size: 11.0pt;">, including NC, IQ, and PSAT data, to ensure operational accuracy and identify improvement opportunities</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Review and validate </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">timesheet and overtime data</span><span style="font-family: Calibri; font-size: 11.0pt;">, ensuring compliance with internal policies and EICC requirements</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Conduct periodic </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">data re-checks</span><span style="font-family: Calibri; font-size: 11.0pt;"> to maintain data integrity and consistency</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Support </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">procurement processes</span><span style="font-family: Calibri; font-size: 11.0pt;">, including PR/PA creation and tracking</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Coordinate with suppliers to obtain </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">quotations and necessary information</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Ensure timely execution of purchasing-related activities</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Manage internal systems and access, including </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">Supply 360, badge, and mVPN accounts</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Support user access control and account administration</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Provide </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">workplace and administrative support</span><span style="font-family: Calibri; font-size: 11.0pt;">, including locker management, uniform coordination, and general office arrangements</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Assist in </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">PPE management</span><span style="font-family: Calibri; font-size: 11.0pt;">, including tracking and distribution</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Support </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">recycling initiatives</span><span style="font-family: Calibri; font-size: 11.0pt;"> such as soft packing material management</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Contribute to </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">workplace health reporting and communication activities</span></li> </ul> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Qualifications</span></p> <ul style=" margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Strong proficiency in </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">data analysis tools (Excel or equivalent)</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">High attention to detail with strong </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">data accuracy awareness</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Basic understanding of </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">compliance and operational processes</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Strong organizational and </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">multi-tasking abilities</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Good communication skills and ability to coordinate with internal teams and external suppliers</span></li> </ul> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</p> <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold;">Preferred Qualifications</span></p> <ul style=" margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Experience in </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">service operations, procurement, or administrative coordination</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Familiarity with </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">EICC or labor compliance requirements</span></li> <li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"><span style="font-family: Calibri; font-size: 11.0pt;">Experience supporting </span><span style="font-weight: bold; font-family: Calibri; font-size: 11.0pt;">semiconductor or high-tech industry operations</span><span style="font-family: Calibri; font-size: 11.0pt;"> is a plus</span></li> </ul> <p></p><div class="content-conclusion"><p><strong>Apply today to be part of what’s next.</strong></p> <p>We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.</p> <p class="x_elementToProof">To learn more about ASM, find us at&nbsp;<a href="https://www.asm.com/" target="_blank">asm.com</a> and&nbsp;on <a href="https://www.linkedin.com/company/asm/" target="_blank">LinkedIn</a>,&nbsp;<a href="https://www.facebook.com/ASMOfficialCompany" target="_blank">Facebook</a>,&nbsp;<a href="https://www.instagram.com/asmofficialcompany/" target="_blank">Instagram,</a>&nbsp;<a href="https://twitter.com/ASMofficialco" target="_blank">X&nbsp;</a>and&nbsp;<a href="https://www.youtube.com/c/ASM_Official" target="_blank">YouTube</a>.</p> <hr> <p class="x_elementToProof"><em>ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.</em></p></div>