Lead Setter - Peoria

<p>&nbsp;</p> <p class="css-bctmig e1wnkr790"><strong>Pay Rate:&nbsp;</strong>$18.00 per hour + monthly commissions + quarterly bonus + benefits<br><strong>Schedule</strong>: Sunday - Thursday</p> <div class="css-1dhd1xm eu4oa1w0"> <div class="jd-appended-job-description"> <div class="jd-section-employer"> <div class="jd-description-text"> <p>Re-Bath AZ, LLC is a valley wide remodeling company that has been in business for over 40 years. We specialize in bathroom and kitchen remodeling and remodel roughly 80-150 bathrooms a month.</p> <p>We are dedicated to providing the best customer service as possible to our customers in order to alleviate their stress during the remodeling process. We pride ourselves on being a fast and affordable remodeling solution for our customers. We are currently looking for a candidate to be part of our Re-Bath and Kitchens family!</p> <p>Our company is growing and we want to find the right people to help grow with us. At Re-bath you will quickly find a group of individuals that care about this company’s vision and who wants to be a part of the process to get there.</p> <p><strong>Job Description:</strong></p> <p>We are seeking a Scheduling Specialist to join our team! A scheduling specialist manages the company calendar to ensure appointments are scheduled properly. As a scheduling specialist, your responsibilities include a wide variety of tasks to ensure the best customer experience possible.</p> <p><strong>Essential Responsibilities:</strong></p> <ul> <li>Answers all incoming calls in a courteous, welcoming, professional &amp; timely manner.</li> <li>Gathers and documents all information from the caller thoroughly and accurately.</li> <li>Answers as many callers’ questions as possible without the need for transferring the call.</li> <li>Initiates phone scripts by determining type of calls and handling calls according to established Re-Bath policy and procedure.</li> <li>Cancels or confirms appointments as requested by callers.</li> <li>Accurately updates and inputs all relevant data into computer. Data entry of new leads for multiple leas sources.</li> <li>Maintains a professional and courteous environment.</li> <li>Welcome and assist customers that visit showroom.</li> <li>Other routine duties as assigned.</li> </ul> <p><strong>Work Environment:</strong></p> <ul> <li>Regular, predictable and dependable attendance is essential to satisfactory performance of this job. This job requires the ability to work with others in a team environment, the ability to accept direction from superiors and the ability to follow Company policies and procedures</li> <li>Extensive telephone and computer usage.</li> <li>Use of computer mouse requires repetitive hand and wrist motion.</li> <li>Time off restricted during peak periods.</li> <li>Regular reaching, grasping, and carrying of objects for showroom maintenance.</li> </ul> <p><strong>Competency Requirements:</strong></p> <p>Must possess the following knowledge, skills and abilities to perform this job successfully:</p> <ul> <li>Ability to communicate effectively and clearly with all internal and external customers.</li> <li>Detail-oriented with excellent follow-up.</li> <li>Solutions-minded, compliance-minded and results-oriented.</li> <li>Excellent planning skills with the ability to define, analyze and resolve issues quickly and accurately.</li> <li>Ability to juggle multiple priorities successfully.</li> <li>Extremely strong organizational and interpersonal communication skills.</li> <li>High-energy, hands-on employee who thrives in a fast-paced work environment.</li> <li>Intelligent, self-confident, practical thinker with sound judgment.</li> <li>Flexible, adaptable and can adjust to a rapidly changing and growing environment.</li> </ul> <p><strong>Experience Requirements:</strong></p> <ul> <li>Customer Service: 2 year+ (Preferred)</li> <li>Computers &amp; Microsoft Office: 2 year+ (Preferred)</li> </ul> <p><strong>Education Requirements:</strong></p> <ul> <li>High school or equivalent (Preferred)</li> </ul> <p><strong>Background Requirements:</strong></p> <ul> <li>Must be at least 18 years of age.</li> <li>Must be able to pass a 50-state background check and drug screen</li> </ul> <p><strong>Benefits Offered:</strong></p> <ul> <li>Paid time off</li> <li>Paid holidays</li> <li>Health insurance options</li> <li>Dental and vision options</li> <li>401K</li> </ul> </div> </div> <div class="jd-section-job-taxonomy-attributes">&nbsp;</div> </div> </div> <p>&nbsp;</p>