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- Employment
- Full-time
- Seniority
- Lead
About the role
Key Responsibilities
- Collaborate with Management: Collaborate with management to develop and implement departmental goals, objectives, and strategies. Provide input on resource allocation, budgeting, and staffing requirements.
- Mentor Team Members: Provide guidance, coaching, and mentoring to team members to help them develop new skills, improve performance, and achieve career goals. Foster a positive and supportive team environment and promote a culture of continuous learning and improvement.
- Improve Processes and Procedures: Collaborate with management to identify areas for process improvement, and develop and implement new procedures to increase efficiency, productivity, and quality. Ensure all changes are documented and communicated to relevant stakeholders.
- Provide Technical Guidance: Provide technical guidance and support to team members and ensure that all work is completed to the required quality standards. Troubleshoot technical issues and develop and implement solutions to complex problems.
- Monitor and Report Performance: Monitor team performance, and report on key metrics, including productivity, quality, and safety. Identify areas for improvement and develop and implement plans to address performance gaps. Maintains regular attendance and punctuality and monitor individual performance of the operators.
- Manage Conflicts and Issues: Manage conflicts and issues within the team, ensuring they are resolved promptly and fairly. Escalate complex issues to management, as necessary.
- Maintain a Safe Working Environment: Ensure a safe working environment, adhering to all safety policies, procedures, and regulations. Report all safety incidents, and participate in safety investigations, as necessary.
Skills, Knowledge & Expertise
- Excellent communication, interpersonal and problem-solving skills.
- Ability to work effectively in a team environment.
- Basic math skills.
- Strong analytical skills.
- Ability to interpret and implement company policies and procedures.
- Ability to operate or to quickly learn packing equipment.
- Good time management skills with a proven ability to meet deadlines.
- Strong attention to detail.
- Bilingual in English and Spanish preferred.
Job Benefits
- Employee-owned
- Advancement Opportunities
- Weekly pay
- Insurance coverage that includes medical, dental, vision and life insurance and flexible spending accounts
- 401(k) with employer match
- Paid holidays and competitive vacation/sick pay plans
- Tuition assistance program
- Employee stock ownership program (ESOP)
Perks & benefits
- 401k
- Paid Time Off
- Pension Matching
- Equity Compensation
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