Shipboard Graphic Designer and Translator (Japanese Speaking)

Key Responsibilities

• The Graphic Designer Translator is responsible for overseeing the production of translated materials and collateral printed on board, ensuring product quality standards are met or exceeded. They follow the Print Shop's work flow and routines to meet deadlines set by onboard management or as necessary for the itinerary/voyage. 
• The Graphic Designer Translator coordinates the proofreading process for translated printed collateral, provides ongoing support to onboard departments, creates comprehensive handover notes, and updates current pieces of translated collateral for shoreside management approval. 
• The Graphic Designer Translator works with the Printer to ensure translated materials are produced in tandem with their English versions, liaises with onboard departments, prepares for seasonal and special occasion materials, allocates sufficient time for proofreading, and provides completed templates and files for pre-press preparation. 
• The Graphic Designer Translator ensures customer service standards are met for every passenger and crew interaction, ensuring commitment to the Company's Core Values and CRUISE program. They anticipate the needs of internal customers, address and resolve issues, troubleshoot issues, and provide production updates to ensure deadlines are met.

Skills, Knowledge & Expertise

• Proven work experience as a Translator, Interpreter or similar role.
• Fluency in English and Japanese Languages.
• Excellent proofreading skills with the ability to identify grammar, spelling and punctuation errors.
• Good knowledge of content editing tools.
• Time-management skills

• Understanding of the foundation of customer service; ability and willingness to excel in delivering outstanding service to our passengers and crew. 
• Organized, detail-oriented, and dedicated to ensuring all work is accurate. Motivation to excel in all aspects of job duties and responsibilities. 
• Strong and personable communicator with outstanding social skills and a warm, friendly, and caring personality. 
• Willingness to embrace the Company’s Core Values and customer service ethic. 
• Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment. 
• Ability to adapt and adjust to a variety of circumstances. 
• Ability to work effectively and efficiently under pressure and meet tight deadlines.

Job Benefits

• A competitive salary package.
• Your own comfortable single cabin - your private space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• A vibrant recreation and welfare program designed to support your well-being and work-life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.