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About the role
<p>For over 30 years, System Integrations has had a mission to provide <strong>innovative</strong> <strong>technology</strong> services by upholding the <strong>best</strong> in customer service and <strong>accountability</strong> for our commitments. We are seeking a driven Account Manager to grow our business, with a focus on Birmingham, AL, Memphis, TN, and surrounding areas. This is a high-impact role primed with immediate opportunity.</p>
<p>The Account Manager will inherit an active pipeline and collaborate closely with a seasoned technical field team to deliver integrated security solutions that solve real customer pain points. We’re looking for someone with 5–7+ years of outside sales experience—ideally in commercial security, access control, construction, or building materials—who thrives on autonomy, builds lasting relationships, and brings a problem-solving mindset to every conversation.</p>
<p>This is a chance to shape a growing region, deepen client partnerships, and become the go-to expert for System Integrations in East Tennessee. If you’re ready to make a difference and grow with a company that values initiative, creativity, and family-like culture, we want to hear from you.</p>
<p><strong>What You’ll Do:</strong></p>
<p><strong>Account Management & Strategic Customer Support</strong></p>
<ul>
<li>Serve as a trusted advisor to clients – understanding their business goals, risk profiles, and long-term technology roadmap.</li>
<li>Coordinate with operations and project managers to ensure seamless handoffs and customer satisfaction.</li>
<li>Manage day-to-day customer needs, including SSA renewals, quoting, and issue resolution.</li>
<li>Conduct Quarterly Business Reviews (QBRs) and advise clients as needed on upgrades, compliance, or service improvements.</li>
<li>Manage pipeline; keep CRM data clean and up-to-date to ensure accurate forecasting and follow-through.</li>
</ul>
<p><strong>Sales Execution & Business Development</strong></p>
<ul>
<li>Drive revenue by identifying and closing new business across target verticals.</li>
<li>Conduct outbound sales activities, network, and generate referrals to build a robust pipeline.</li>
<li>Maintain and grow assigned accounts, ensuring renewals, upsells, and customer satisfaction.</li>
<li>Build and manage a pipeline of 10–20 active opportunities monthly in CRM.</li>
<li>Prioritize qualified leads with urgency and guide clients through a solution-driven sales process.</li>
</ul>
<p><strong>Who You Are:</strong></p>
<p><strong>Core Character Traits</strong></p>
<ul>
<li><strong>Process-Oriented:</strong> You bring structure, organization, and clarity to complex opportunities.</li>
<li><strong>Collaboration:</strong> You communicate well across teams and enjoy solving problems together.</li>
<li><strong>Adaptability:</strong> You stay calm in fast-changing situations and adjust quickly when priorities shift.</li>
<li><strong>Hunter Mindset:</strong> You’re energized by outreach and driven to uncover new opportunities.</li>
</ul>
<p><strong>Technical and General Business Requirements</strong></p>
<ul>
<li>5+ years of B2B sales experience, preferably in security integration, construction, building materials, or facilities services.</li>
<li>Ability to understand project needs from the perspective of contractors, facility managers, and architects and recommend tailored security and access control solutions that align with long-term infrastructure goals.</li>
<li>Proven ability to scope jobs and close consultative deals.</li>
<li>Excellent communication skills across multiple stakeholder levels.</li>
<li>Proficiency in CRM platforms.</li>
<li>Bonus if familiar with government procurement, bid portals, or E-rate.</li>
</ul>
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