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About the role
Key Responsibilities
- Inbound and outbound processing of all guests
- Maintain a clean, safe, and comfortable environment for all guests and employees
- Liaison between guests, client, and Cotton senior management
- Promptly address all concerns and issues
- Supervise staff and work with house services to ensure all requirements are met for the functional service areas
- Support the Site Staff, Project Manager, and Supervisors
- Responsible for the physical appearance of the site to meet corporate quality and esthetics standards
- Proactively identifies work tasks, coordinates, and delegates work, establishes, and executes project objectives, and provides general care for the site
- Monitors and evaluates site supply needs and manages inventory levels to include asset tracking
- Manages vendor purchase order process while ensuring cost control
- Generates and provides reports as required by management and/or client
- Audit property management systems, job / safety folders, and operational files
- Tracking of guest occupancy as required using prescribed method based on site and/or client requirements
- Works with housekeeping management to ensure required cleaning activities are performed as required for the site
- Supervises the site staff
- Maintains all requisite safety documentation to provide a safe and comfortable environment
- Champions a collaborative and inclusive site safety culture
- Ensures compliance with all pertinent local, state, and federal regulations
- Errands as needed for site operations
- Complete additional tasks as required
Skills, Knowledge and Expertise
- High School Diploma or equivalent (associates degree or 2+ years of relevant experience preferred)
- Valid Driver’s License
- Facility management and Supervisor experience
- Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities
- Strong customer service and soft skills to effectively deal with internal and external customers
- Basic understanding of mechanical, carpentry, plumbing and electrical
- Experience in scheduling
- Proficient in all Microsoft office software
- Valid driver’s license
- Able to stand and move throughout office/buildings and continuously perform essential job functions
- Occasionally lift and/or mover up to 50 pounds
- Required to regularly walk the property
- Ability to be flexible in schedule to meet operational needs. This may require working outside regularly scheduled hours or rotations
- Ability to travel for extended periods of time on short notice
- Motivated with the ability to work independently or as part of a team
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