Senior Site Reliability Engineer (US Hours)

What you’ll be doing

• Design, build, and maintain advanced telemetry and automation tooling to monitor global platform health and trigger automated corrective actions.
• Own and improve incident response runbooks and automated remediation workflows, reducing MTTR over time.
• Participate in on-call rotations, diagnosing and resolving system issues and escalations from the customer support team (this is an internal-facing role, not customer-facing).
• Drive continuous improvement through post-incident reviews (PIRs) and engineering initiatives that eliminate classes of failure.

• Develop advanced monitoring software in python and GoLang.
• Contribute to full-stack troubleshooting across our React.js frontend, Python backend services (Flask, Litestar, Celery), and AWS-managed Kafka (MSK/ESK).
• Write infrastructure-as-code using Terraform, building reusable modules and submodules to provision and manage cloud resources.

• Development Cycle (3 Weeks): Focus on coding advanced telemetry, implementing automation strategies, and building tools that proactively monitor platform health.
• Operations Cycle (1 Week): Rotate into an operational role to swiftly diagnose system issues and handle internal escalations, ensuring continuous platform stability.
• Continuous Improvement: Use insights gained during the operations week to develop automated solutions that reduce future incidents and optimize system performance.
• Supports US hours
  
  
  

Skills, Knowledge and Expertise

• Extensive professional Python development experience, including object-oriented design and multi-threaded applications.
• Experience with Golang
• Substantial hands-on Terraform experience—able to author modules and submodules from scratch.

• Substantial hands-on AWS experience across EC2, Lambda, CloudWatch, EKS, ECS, MSK, ELB, RDS, DynamoDB, and SQS.
• Solid Linux systems experience, including monitoring critical system health parameters.

• Familiarity with trading systems, financial markets, or low-latency environments
• AWS Associate-level certification or higher (preferred but not required).
• Experience with chaos engineering, SLO/SLI frameworks, or formal reliability programs.
• Prior on-call experience at a high-traffic or mission-critical platform. 
• Experience building or supporting React.js applications.
• Working understanding of TCP/IP, DNS, HTTP, and load balancing concepts

What We Bring to the Table

• Health & Financial Security:
  • Medical, Dental, and Vision coverage
• Time Off & Flexibility:
  • Enjoy the best of both worlds: the energy and collaboration of in-person work, combined with the convenience and focus of remote days. This is a hybrid position requiring three days of in-office collaboration per week, with the flexibility to work remotely for the remaining two days. Our hybrid model is designed to balance individual flexibility with the benefits of in-person collaboration, enhanced team cohesion, spontaneous innovation, hands-on mentorship opportunities and strengthens our company culture.
  • 21 days of Paid Time Off (PTO) per year, with the option to roll over unused days.
  • One dedicated day per year for volunteering.
  • Two professional development days per year to allow uninterrupted professional development.
  • An additional PTO day is added during milestone anniversary years.
  • Robust paid holiday schedule with early dismissal.
  • Generous parental leave for all parents (including adoptive parents).
• Work-Life Support & Resources:
  • Budget for tech accessories, including monitors, headphones, keyboards, and other office equipment.
  • Milestone anniversary bonuses.
• Wellness & Lifestyle Perks:
  • Subsidy contributions toward gym memberships and health/wellness initiatives.
• Our Culture:
  • Forward-thinking, culture-based organization with collaborative teams that promote diversity and inclusion.