Slovenian-Speaking Customer Support for Home Appliances Department In Greece

Mercier Consultancy is excited to announce an opening for a Slovenian-Speaking Customer Support Representative in our Home Appliances Department, based in Greece! In this role, you will be the key point of contact for our Slovenian-speaking customers, providing them with exceptional support and assistance regarding their home appliance inquiries and purchases.

If you have a passion for customer service and enjoy helping others while working in the home appliances sector, we would love to hear from you! Join our team and contribute to enriching the customer experience.

Responsibilities

• Provide support to customers in Slovenian through phone, email, and chat
• Assist clients with questions related to home appliances, including usage, features, and maintenance
• Document customer interactions and resolutions accurately in our support system
• Collaborate with internal teams to resolve customer issues effectively
• Guide clients on product features and troubleshooting
• Collect customer feedback to enhance service quality
• Participate in ongoing training to improve product knowledge and service skills

Requirements

• A high level of Slovenian, and a high level of English, both written and verbal, is required. Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.
• Excellent communication and interpersonal skills
• Strong problem-solving capabilities and attention to detail
• A customer-centric approach and a desire to assist others
• Ability to manage multiple tasks efficiently in a dynamic environment
• Familiarity with customer support tools and technologies is a plus

Benefits

• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...