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- Seniority
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About the role
<div class="content-intro"><p><span data-contrast="auto">Established in 2004, </span><strong><span data-contrast="none">OLIVER</span></strong><span data-contrast="auto"> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">As a part of </span><strong><span data-contrast="none">The Brandtech Group</span></strong><span data-contrast="auto">, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span data-contrast="none">AI solutions</span></strong><span data-contrast="auto"> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p></div><p><strong><span data-contrast="auto">Role: </span></strong><span data-ccp-props="{"134233279":true}"> Social AI Transformation Lead <strong>(13-Month FTC- Mat Cover)</strong></span></p>
<p><strong><span data-contrast="auto">Location: </span></strong><span data-ccp-props="{"134233279":true,"335559739":240}"> London, United Kingdom <strong>(2-3 days a week from our London HQ & Client offices)</strong></span></p>
<p><span data-ccp-props="{"335559739":240}"> </span></p>
<h3><strong><span data-contrast="auto">About the role:</span></strong><span data-ccp-props="{"335559739":240}"> </span></h3>
<p data-ccp-border-top="0.3333333333333333px solid #e3e3e3" data-ccp-padding-top="0px" data-ccp-border-bottom="0.3333333333333333px solid #e3e3e3" data-ccp-padding-bottom="0px"><span data-contrast="none">This role sits at the intersection of technology, creative excellence, and social platform evolution. It demands someone who understands both the strategic potential of AI and the day-to-day realities of social teams — </span><strong><span data-contrast="none">and who can get under the bonnet of LLMs, agents, and automated workflows to build practical solutions on OLIVER's proprietary platform.</span></strong><span data-ccp-props="{"335559739":300,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":0,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></p>
<p data-ccp-border-top="0.3333333333333333px solid #e3e3e3" data-ccp-padding-top="0px" data-ccp-border-bottom="0.3333333333333333px solid #e3e3e3" data-ccp-padding-bottom="0px"><span data-contrast="none">You'll work across five areas: driving AI tool adoption, </span><strong><span data-contrast="none">designing and building AI agents,</span></strong><span data-contrast="none"> developing AI-enhanced workflows, leading innovation and intelligence, and building training programmes. </span><strong><span data-contrast="none">You'll also serve as internal and external evangelist — selling agent-powered solutions to clients and championing adoption across OLIVER's network</span></strong><span data-contrast="none"> — while maintaining the human creativity our clients expect.</span></p>
<h3><strong><span data-contrast="auto">What you will be doing:</span></strong><span data-ccp-props="{"335559739":240}"> </span></h3>
<ul>
<li><strong><span data-contrast="none">Drive AI Tool Adoption</span></strong><span data-ccp-props="{"335559739":300,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":0,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span>
<ul>
<li><span data-contrast="none">Lead adoption of AI tools across OLIVER's social operations, simplifying implementation and removing barriers</span><span data-ccp-props="{"335559738":120,"335559739":120,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Champion OLIVER's proprietary AI software as the primary agent-building platform — becoming the internal go-to expert</span><span data-ccp-props="{"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Create case studies and clear instructions that demonstrate practical tool value</span><span data-ccp-props="{"335559738":120,"335559739":120,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Build adoption metrics and feedback loops to continuously improve deployment</span><span data-ccp-props="{"335559738":120,"335559739":120,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
</ul>
</li>
<li><strong><span data-contrast="none">Design and Build AI Agents</span></strong><span data-ccp-props="{"335559739":300,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":0,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span>
<ul>
<li><span data-contrast="none">Use OLIVER's proprietary software to design, configure, test, and deploy agents for social use cases — from content ideation and trend monitoring to community management and reporting automation</span><span data-ccp-props="{"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Architect multi-agent workflows, orchestrating specialised agents in sequence or in parallel</span><span data-ccp-props="{"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Apply prompt engineering best practices including RAG, tool use, chain-of-thought reasoning, and human-in-the-loop checkpoints</span><span data-ccp-props="{"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Maintain a library of reusable agent templates and blueprints for rapid client configuration</span><span data-ccp-props="{"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Feed real-world insights back to product and technology teams to shape platform evolution</span><span data-ccp-props="{"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
</ul>
</li>
<li><strong><span data-contrast="none">Sell and Pitch AI Agent Solutions to Clients</span></strong><span data-ccp-props="{"335559739":300,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":0,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span>
<ul>
<li><span data-contrast="none">Lead client discovery sessions to identify where AI agents can deliver measurable value in social operations</span><span data-ccp-props="{"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Build and present proposals and proof-of-concept demonstrations, translating agent capabilities into clear business outcomes</span><span data-ccp-props="{"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Develop ROI frameworks covering time savings, content throughput, and performance uplift</span><span data-ccp-props="{"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Own the end-to-end client journey from scoping and solution design through to deployment and expansion</span><span data-ccp-props="{"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
</ul>
</li>
<li><strong><span data-contrast="none">Develop AI-Enhanced Social Workflows</span><span data-ccp-props="{"335559739":300,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":0,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></strong>
<ul>
<li><span data-contrast="none">Transform social processes across strategy, content production, publishing, community management, and optimisation</span><span data-ccp-props="{"335559738":120,"335559739":120,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Design agentic workflow architectures that identify where autonomous execution adds value and where human oversight is essential, with clear quality control and brand safety checkpoints</span><span data-ccp-props="{"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Create standardised, scalable processes across diverse client portfolios and markets</span><span data-ccp-props="{"335559738":120,"335559739":120,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
</ul>
</li>
<li><strong><span data-contrast="none">Lead Innovation and Intelligence</span><span data-ccp-props="{"335559739":300,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":0,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></strong>
<ul>
<li><span data-contrast="none">Monitor the competitive landscape and emerging AI developments, identifying opportunities and threats</span><span data-ccp-props="{"335559738":120,"335559739":120,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Research and evaluate new tools and platforms for potential integration into OLIVER's offering</span><span data-ccp-props="{"335559738":120,"335559739":120,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Build relationships with technology partners and platform representatives to access early innovations</span><span data-ccp-props="{"335559738":120,"335559739":120,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
</ul>
</li>
<li><strong><span data-contrast="none">Training and Education</span><span data-ccp-props="{"335559739":300,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":0,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></strong>
<ul>
<li><span data-contrast="none">Work with training teams to design and deliver education on AI tools and best practice — </span><span data-contrast="none">including LLM fundamentals, agent architecture, prompt design, and workflow orchestration — so social teams can engage with and iterate on agent-powered systems with confidence</span><span data-ccp-props="{"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Create accessible, jargon-free materials that demystify agent-building for non-technical audiences</span><span data-ccp-props="{"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Support role-specific training paths across social functions and measure effectiveness through feedback and performance outcomes</span><span data-ccp-props="{"335559738":120,"335559739":120,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
</ul>
</li>
</ul>
<h3><strong><span data-contrast="auto">What you need to be great in this role:</span></strong><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></h3>
<ul>
<li><span data-contrast="none">Proven track record in social media strategy and brand marketing, with deep understanding of platform dynamics, creator workflows, and community management</span><span data-ccp-props="{"335559738":120,"335559739":120,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Hands-on experience implementing AI tools in social marketing environments</span><span data-ccp-props="{"335559738":120,"335559739":120,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Genuine understanding of how LLMs work — prompt engineering, RAG, context windows, fine-tuning, and model limitations — enough to build and communicate credibly with any audience</span><span data-ccp-props="{"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Practical experience building AI agents or automated workflows, with real-world examples to discuss</span><span data-ccp-props="{"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Experience architecting multi-step agentic workflows: agent roles, tool integrations, memory design, and error-handling logic</span><span data-ccp-props="{"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Experience leading transformation initiatives, with proven ability to bring people on the journey</span><span data-ccp-props="{"335559738":120,"335559739":120,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Familiarity with APIs, webhooks, and system integrations — enough to scope feasibility without writing code</span><span data-ccp-props="{"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Ability to influence across all organisational levels, from junior creators to C-suite</span><span data-ccp-props="{"335559738":120,"335559739":120,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Experience developing training programmes and educational content</span><span data-ccp-props="{"335559738":120,"335559739":120,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li><span data-contrast="none">Sharp eye for emerging social trends, platform updates, and AI developments</span><span data-ccp-props="{"335559738":120,"335559739":120,"335572071":2,"335572072":0,"335572073":14935011,"335572075":2,"335572076":0,"335572077":14935011,"335572079":2,"335572080":0,"335572081":14935011,"335572083":2,"335572084":5,"335572085":14935011,"469789798":"single","469789802":"single","469789806":"single","469789810":"single"}"> </span></li>
<li data-ccp-border-bottom="0.3333333333333333px solid #e3e3e3" data-ccp-padding-bottom="0px"><span data-contrast="none">Formal qualifications welcome but not required — equivalent experience counts. </span><span data-contrast="none">Evidence of agent-building projects or AI workflow automations will carry significant weight</span></li>
</ul>
<p><span data-contrast="auto">Req ID:</span><span data-ccp-props="{}"> 17670</span></p>
<p><span style="color: rgb(255, 255, 255);">#LI-KA1 #LI-HYybrid #LI-director</span></p><div class="content-conclusion"><p><span data-contrast="auto">Our values shape everything we do:</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Be</span><strong><span data-contrast="auto"> Ambitious</span></strong><span data-contrast="auto"> to succeed </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">Imaginative</span></strong><span data-contrast="auto"> to push the boundaries of what’s possible </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">Inspirational</span></strong><span data-contrast="auto"> to do groundbreaking work </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">always learning and listening</span></strong><span data-contrast="auto"> to understand </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">Results-focused </span></strong><strong> </strong><span data-contrast="auto">to exceed expectations </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">actively pro-inclusive and anti-racist</span></strong><span data-contrast="auto"> across our community, clients and creations </span> <br><span data-ccp-props="{}"> </span></p>
<p><em><span data-contrast="auto">OLIVER,</span></em><em> </em><em><span data-contrast="auto">a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. </span></em><span data-ccp-props="{}"> </span></p>
<p><em><span data-contrast="auto"> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p></div>
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