Social Media Account Manager

About SAMY

SAMY is the global powerhouse leading the evolution of brand communication. We help brands matter in a social-first world through research, creativity, technology, and integrated influencer marketing to deliver impactful, data-driven solutions and drive growth for brands. With over 1.000 employees in 15+ offices across 18 countries (Europe, U.S., Latin America) and operating in 55 markets, SAMY serves over 100 leading clients, specializing in award-winning, end-to-end digital campaigns.

Mission

Act as the strategic lead and trusted partner for multiple beauty brands within a leading international group. You will be responsible for driving client success, leading cross-functional teams, and ensuring the flawless execution of social, influencer, and digital campaigns.

This role requires a strong balance of strategic thinking, client leadership, operational excellence, and people management. The ideal candidate is able to navigate fast-paced environments, manage multiple priorities simultaneously, and build strong relationships with clients while inspiring confidence internally and externally.

Key Responsibilities

• Lead the day-to-day relationship with key beauty clients, acting as their trusted advisor.

• Translate business objectives into strategic social plans that deliver measurable impact.

• Manage multiple brands and projects simultaneously, ensuring deadlines, budgets, and quality standards are consistently met.

• Coordinate and lead multidisciplinary teams, fostering collaboration, accountability, and high performance.

• Anticipate challenges and proactively identify solutions to ensure smooth campaign delivery.

• Present recommendations, strategies, and campaign results to clients with confidence and credibility.

• Drive strategic thinking beyond campaign execution, identifying opportunities for growth, innovation, and long-term partnership development.

• Monitor campaign and business performance, providing actionable insights and optimization recommendations.

• Ensure operational excellence across internal and external stakeholders, improving processes and ways of working where needed.

• Support team development through mentoring, guidance, and effective workload management.

Skills and Experience

• Experience in Account Management, Client Services, Project Management, or similar roles within agencies, social media, influencer marketing, or digital marketing environments.

• Proven experience managing clients and multiple projects in fast-paced, high-pressure environments.

• Experience leading or coordinating teams, with strong stakeholder management skills.

• Strategic mindset with the ability to connect marketing activity to business objectives.

• Excellent communication and presentation skills, with confidence in client-facing situations.

• Strong organizational and prioritization abilities, capable of managing complex workloads without losing attention to detail.

• Solution-oriented, proactive, and resilient under pressure.

• Experience in Beauty, Fashion, Lifestyle industries is highly valued.

• Strong understanding of social media ecosystems.

• Fluent English (written and spoken).

Cultural Fit

Be Kind: Direct, respectful communication. Feedback that elevates.

Go Beyond: Relentless initiative. Strategic problem-solving. Results that exceed expectations.

Craft Together: Elite teamwork. Seamless execution. Collective excellence over individual effort.

Enjoy the Journey: Adaptability under pressure. Consistency through change.

Own it: Extreme ownership. High standards. Lead by example.

Diversity and Inclusion

At SAMY, we believe in real diversity: teams where each person contributes from their uniqueness. We are committed to creating an inclusive, accessible, and barrier-free environment where every voice matters.

We welcome applicants of all abilities and backgrounds. If you need any adjustments during the recruitment process or in your daily work, please let us know. We want you to thrive on an equal footing.

Benefits:

• Flexible schedule and hybrid work options that help you balance your time and work in a way that fits your life.

• A geographic mobility plan that gives you the chance to explore new opportunities and work from different SAMY locations around the world.

• Celebrate your birthday with a day off, and take time to enjoy December 24th and 31st as company holidays to relax, recharge, and enjoy what matters most.

• Global social and environmental activities that allow you to take part in initiatives that create a positive impact connecting with colleagues from around the world and contributing to projects that make a difference.

• Mirror Club is our mentoring program designed to accelerate the careers of talented women by connecting them with experienced mentors.

• Global Referral Program that lets you refer clients, projects, or teammates, helping SAMY grow stronger while earning rewards for your contributions.

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