Social Media Manager

Key Responsibilities

Skills, Knowledge and Expertise

• 4–6 years’ experience in social media management or digital marketing.
• Proven track record in managing content delivery and community engagement for brands.
• Experience working with analytics, scheduling, and listening tools.
• Exposure to client communication and campaign reporting.
• Demonstrated experience collaborating with cross-functional teams, including Creative, Operations, Analytics, and Client Services.
• Excellent organisational and time-management skills.
• Strong copywriting, proofreading, and attention to detail.
• Comfortable analysing data and turning insights into recommendations.
• Effective communicator across teams and levels.
• Creative and adaptable, with an understanding of visual and written brand expression.
• Strong understanding of social media trends, content formats, and algorithmic impact on performance.
• Accountable, reliable, and proactive in managing workload and deadlines.
• Collaborative and team-oriented, with a problem-solving mindset.
• Curious and eager to learn, with awareness of evolving social and digital trends.

• Experience in paid social or influencer activation.
• Familiarity with automation, AI, or performance optimisation tools.
• Basic design or editing capability using tools such as Canva or Adobe Creative Cloud.

💫 What We Offer

• 💰 Competitive Reward & Pay – we recognise and value your contribution with fair and competitive rewards aligned to local market practices, designed to celebrate excellence and support long-term success.
• 🚀 Career Growth & Development – we believe development is ongoing, not annual. Through our Continuous Performance Management (CPM) process, which includes regular feedback and coaching, we help you refine your skills, celebrate your achievements, and plan for future success enabling you to reach your full potential.
• 🤝 Collaboration – be part of a cross-functional, global team that values sharing insights, ideas, and best practices to drive collective success. 
• 🎓 Professional Development – we invest in you through ongoing training and learning programmes designed to expand your expertise and confidence. 
• 🌴 Work-Life Balance – while we expect dedication to client success, we also value your wellbeing, offering flexible working arrangements and plentiful paid time off.
• 🎉 Community & Recognition – we celebrate our people through social and team-building events, recognise length of service and life milestones, and appreciate individual contributions through our Gravity Gratitude ‘kudos’ recognition programme. 
• 👨‍👩‍👧 Family Support – we understand family matters and our people benefit from family-friendly policies such as parental leave, and access to wellbeing resources to help you balance work and family life. 
• 🌱 Purpose & Belonging – we are committed to Environmental, Social and Governance (ESG) principles, fostering a workplace where positive impact matters. Our people are encouraged to get involved in employee resource groups that champion wellbeing, sustainability and culture.