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Social Media Manager

Retool

Worldwide$129k–187kRemote2mo ago
Employment
Full-time

About the role

  • Own and evolve Retool's social media strategy, with LinkedIn and YouTube as the primary investment channels—and a thoughtful, platform-appropriate presence on X, Reddit, and emerging channels
  • Lead our YouTube strategy end-to-end: originate short-form video content (YouTube Shorts), manage distribution, and grow our channel as a compounding discovery engine for the Retool brand
  • Create and manage content that highlights our product, customer use cases, and Retool's positioning
  • Partner with Demand Gen and Brand to support and amplify campaigns on social, ensuring maximum reach at key launch moments
  • Monitor and authentically engage with builders on Reddit and other forums, identifying opportunities to contribute value—not just broadcast
  • Build and support our internal advocacy efforts, including empowering individual Retools on social channels and working with senior executives to build their organic following 
  • Collaborate cross-functionally with Content, Product Marketing, and DevRel to surface strong stories and content ideas ahead of the curve
  • Develop and maintain a social listening strategy using Meltwater to track brand perception, competitive signals, and community sentiment
  • Track and analyze performance across platforms and use data to continuously refine our approach, format mix, and posting cadence
  • 5+ years of experience managing social media for B2B tech companies, with a track record of growing engagement and community
  • Proven experience building and scaling a YouTube and/or short-form video strategy, including content planning, production, and performance tracking
  • Strong video creation skills: ability to concept, produce, and edit short-form content that is fast, genuine, and algorithm-aware—without over-producing it
  • Experience developing and executing a Reddit strategy, with a real understanding of community norms, when to engage, and when to stay out of the way
  • Excellent writing and editing skills with the ability to adapt tone across platforms and audiences
  • Ability to translate complex technical concepts into compelling, accessible content without losing accuracy
  • Proficiency in Figma for creating and customizing on-brand templates and product visuals
  • Analytical mindset with experience using performance data to guide content decisions and posting strategy
  • Comfortable operating with a lightweight approval process and moving quickly—especially for time-sensitive short-form content where publishing speed matters
  • Strong organizational skills and ability to manage multiple priorities across platforms, campaigns, and stakeholders
  • Collaborative approach with experience working cross-functionally with brand, product marketing, and developer relations teams
  • An AI-first and AI-curious approach to everything you do

Perks & benefits

  • 401k
  • Equity Compensation

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