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Software Analyst (Onsite)

bizowie
PittsburghOn-site

About the role

Bizowie is seeking a full-time, Pittsburgh-based Software Analyst to expand the operations team working on our Bizowie Cloud ERP™ platform.

Bizowie is a growing, Pittsburgh-based provider of cloud-based Enterprise Resource Planning (ERP) solutions for mid-market manufacturers, distributors, and online retailers. Our solutions empower our customers to automate tedious business processes, improve employee productivity, and make faster business decisions through real-time insights into financial and operational activities.

Job responsibilities include:

  • Develop a deep understanding of the Bizowie Cloud ERP product and customers' diverse business needs and requirements
  • Demonstrate product knowledge by completing complex project work
  • Diagnose, research and analyze customer issues and requests
  • Stay current on new system releases and functionality
  • Create product specifications that serve as a blueprint for the development team to build out new features or functionality
  • Design, document and execute test plans and procedures to ensure that all aspects of the software are thoroughly tested before deployment
  • Demonstrate ability to document customer facing materials for new features and functionality

Qualifications:

  • 2+ years experience in an analytical role
  • Self-starter with the ability and willingness to learn complex products and business processes
  • Exceptional critical thinking skills
  • Excellent time management and project planning skills
  • Highly technically adept, experienced with web applications
  • Excellent verbal and written English communication
  • Experience with accounting concepts, manufacturing/distribution a plus
  • Forward thinker who consistently works to streamline and better orchestrate process
Location:
  • Pittsburgh Strip District (onsite)

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