- Employment
- Full-time
About the role
About JumpCloud®
JumpCloud is Intelligent, Secure IT.
About the Role
As a Software Engineer, AI Platform, you will be a founding member of our new AI Platform team, playing a pivotal role in shaping the future of AI at JumpCloud. This isn’t about just plugging in an API and calling it a day—we’re building a core platform that will allow every other team at JumpCloud to build smart, automated tools for our customers.
You’re someone who "gets" how AI works in the real world. You know that LLMs can be unpredictable, and you enjoy the challenge of building the systems (like memory, orchestration, and evaluation loops along with RAG and MCP servers) that make them reliable and scalable. As a member of this team, you’ll have a huge say in our technical direction as we grow. If you love the idea of building something from scratch that actually helps IT admins solve messy, real-world problems, you’ll fit right in.
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