Senior Software Engineer

<p><strong>Position Overview:&nbsp;</strong></p> <p>As a Senior Software Engineer, you are responsible for driving the design, development, and scalability of our Third Party Risk Management (SaaS) platform built on<span class="Apple-converted-space">&nbsp;</span>Laravel (PHP). You play a key role in building<span class="Apple-converted-space">&nbsp;</span>new features and complex product capabilities, while ensuring high standards in performance, reliability, security, and maintainability. In this role, you’ll lead by example, owning services end-to-end from development to deployment and monitoring, driving architectural discussions, and mentoring others across the team. You’ll combine hands-on development with technical leadership;&nbsp;contributing to architectural direction, mentoring engineers, and continuously improving engineering practices. We’re looking for someone who is not only passionate about building great software, but also excited to explore how AI can unlock faster ways of working for themselves and their teammates.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Design and own secure, scalable services within our Laravel applications, guiding technical decisions and evaluating trade-offs (including AI- driven components) to meet reliability, performance, and cost goals</li> <li data-start="1041" data-end="1298">Leverage AI tools to accelerate coding, debugging, testing, and prototyping, while rigorously validating outputs to ensure quality and safety</li> <li>Advise on appropriate AI use (model concepts, prompt patterns, ethical/privacy considerations), embed monitoring and compliance checks into workflows, and document residual risks and mitigations</li> <li>Coach peers on engineering best practices and AI-augmented approaches; partner with Product, Security, DevOps, and other teams to align on features, deployment, and compliance.</li> <li>Scout and pilot emerging tools or frameworks (including AI toolchains), integrate automated governance checks into pipelines, and enhance observability and incident response with an eye on productivity, cost, and resilience</li> <li data-section-id="1vvr9jb" data-start="1602" data-end="1725">Diagnose and resolve<span class="Apple-converted-space">&nbsp;</span>high-impact production issues, performing root cause analysis and implementing long-term fixes</li> <li data-section-id="n1gfso" data-start="1800" data-end="1885">Contribute to and guide architectural decisions and technical roadmap discussions</li> <li data-section-id="115w42q" data-start="1886" data-end="1972">Review code, uphold engineering standards, and improve testing and CI/CD practices</li> <li data-section-id="pfnk91" data-start="1973" data-end="2073">Mentor and coach engineers (Software Engineer I &amp; II), providing technical guidance and feedback</li> <li data-section-id="c0q77u" data-start="2074" data-end="2180">Collaborate cross-functionally with product, design, and support teams to deliver high-impact features</li> <li data-section-id="8gcadc" data-start="2181" data-end="2251">Improve observability, monitoring, and incident response processes</li> <li data-section-id="erjr1e" data-start="2382" data-end="2455">Drive initiatives that improve developer experience and system health</li> </ul> <p><strong>Required Experience/Skills:</strong></p> <ul> <li>5-7 years of professional software engineering in an agile environment, delivering secure, scalable services.</li> <li>Deep expertise in<span class="Apple-converted-space">&nbsp;</span>PHP and Laravel, with experience delivering and scaling production features</li> <li>Strong experience with the<span class="Apple-converted-space">&nbsp;</span>TALL stack (Tailwind, Alpine.js, Laravel, Livewire)</li> <li>Advanced knowledge of relational databases (MySQL / MariaDB), including performance tuning and data modeling</li> <li>Solid understanding of frontend/backend interactions (Vue, React, or Blade)</li> <li data-section-id="178ynvs" data-start="2859" data-end="2928">Solid experience with AWS or similar cloud platforms</li> <li>Understands high-level LLM concepts (e.g., hallucinations, prompt sensitivity) and safe vs. unsafe AI use cases.</li> <li>Experienced in using AI tools to accelerate coding, debugging, testing, and prototyping, with critical review of outputs</li> <li>Skilled in prompt engineering - designing reusable prompts and coaching peers</li> <li>Familiar with ethical/cost risks (bias, privacy, vendor lock-in) and embeds basic compliance checks into workflows.</li> <li>Applies security best practices in code and deployments (e.g., IAM, secrets management) and reviews AI- assisted suggestions for safety.</li> <li>Proven ability to mentor or guide peers on engineering best practices and AI-augmented workflows</li> <li data-section-id="178ynvs" data-start="2859" data-end="2928">Strong experience designing scalable APIs and system integrations</li> <li data-section-id="nstjq8" data-start="2986" data-end="3046">Proficiency with Docker and modern development workflows</li> <li data-section-id="s5w95" data-start="3152" data-end="3209">Experience owning features from concept to production</li> </ul> <h4 data-section-id="10fn97n" data-start="3837" data-end="3862">Your Work Environment</h4> <ul data-start="3863" data-end="4192"> <li data-section-id="gfunb4" data-start="3863" data-end="3972">A fast-growing SaaS company where you can have significant impact by building meaningful product features</li> <li data-section-id="3zwn76" data-start="3973" data-end="4061">A high-ownership environment with room to shape both product and technical direction</li> <li data-section-id="nyvdec" data-start="4062" data-end="4192">An inspiring office on the 13th floor of The Social Hub in Amsterdam (including gym, restaurant, and vibrant community events)</li> </ul><div class="content-conclusion"><p><strong></strong></p> <p><strong>About Us</strong></p> <p><span data-olk-copy-source="MessageBody">Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.&nbsp;</span></p> <div><span data-teams="true">At Diligent, we're building the future with people who think boldly and move fast. &nbsp;Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. &nbsp;Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. &nbsp;The future belongs to those who keep learning, and we are building it together. &nbsp;At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.</span></div> <p>Learn more at&nbsp;diligent.com or follow us on&nbsp;<u><a id="OWA170dad44-6a69-e1e1-d720-601cd59ec77c" class="x_x_x_OWAAutoLink" href="https://www.linkedin.com/company/diligent-board-member-services/mycompany/verification/" data-outlook-id="c606bc91-5052-4d3a-a1d1-ed00ede365d9" data-linkindex="1" data-auth="NotApplicable">LinkedIn</a></u>&nbsp;and&nbsp;<u><a id="OWA153deb8c-7641-f6fc-97cb-65df680002a3" class="x_x_x_OWAAutoLink" href="https://www.facebook.com/DiligentCorporation/" data-outlook-id="07f4e461-6294-4482-a624-e58c27cd6199" data-linkindex="2" data-auth="NotApplicable">Facebook</a></u></p> <p><strong></strong></p> <p>&nbsp;</p> <p><strong>What Diligent Offers You</strong>&nbsp;</p> <ul> <li><strong>Creativity is ingrained in our culture.</strong> We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients</li> <li><strong>We care about our people.&nbsp;</strong>Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs&nbsp;to name a few</li> <li><strong>We have teams all over the world</strong>. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.</li> <li><strong>Diversity is important to us.</strong> Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.</li> </ul> <p>Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.&nbsp;</p> <p>Headquartered in New York, Diligent has offices in Washington D.C.,&nbsp; London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  &nbsp;To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to&nbsp;<strong>work onsite at least 50% of the time.</strong>&nbsp;We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.</p> <p>&nbsp;</p> <p>_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.&nbsp;We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also&nbsp;Diligent's <a href="https://www.diligent.com/company/eeo-policy/">EEO Policy</a> and <a href="https://www.diligent.com/-/media/project/diligent/master/eeo-is-the-law-poster-eeocselfprintposter-and-ofccp-supplement-from-20170719.pdf?rev=96fafda8-f51d-44b6-a380-9af42898f526&amp;hash=614AE342F4AB51A091EA3E15F84F7E49" target="_blank">Know Your Rights</a>.&nbsp;We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at <a href="mailto:recruitment@diligent.com">recruitment@diligent.com</a>.}</p> <p>_{<strong>To all recruitment agencies:</strong> Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}</p></div>